Setting up automatic call back
About this task
When an extension is busy, use this procedure to receive a call back automatically after the
extension is free.
In the IP Office environment, this feature is supported using short code dialing. Contact your
system administrator for the list of short codes.
Before you begin
Your system administrator must activate the feature for your extension.
Procedure
1. During an outgoing call to far end, when the line is busy, press Main menu > Features.
2. Use the Down Arrow key to go to the Auto Callback screen.
3. Press Select or OK to activate Auto Callback.
When you end the callback call, the system deactivates the feature automatically.
Shared control
With the Shared Control feature, you can operate phones from the Avaya Workplace Client and
use high-quality audio of the phone. All the
Avaya J100 Series IP Phones models support the
Shared control feature.
Ensure that your phone is registered with Avaya Aura
®
to establish a shared control connection.
When you log in to your phone and Avaya Workplace Client in the shared control mode,
you can control the phone through Avaya Workplace Client. You might not establish a shared
control session if multiple devices are registered to the same user, depending on the client
implementation.
Your system administrator activates the Shared Control feature and configures it on Avaya
Workplace Client.
Note:
This feature is available only in the Avaya Aura
®
environment.
You can perform the following tasks on the Avaya J100 Series IP Phones:
• make a call
• answer a call
• place and resume a call on hold
• mute and unmute a call
• call transfer
• conference
Setting up automatic call back
October 2022 Using Avaya J129 SIP IP Phone in Avaya Aura
®
53
Comments on this document? infodev@avaya.com
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