Contents
Chapter 1: Introduction............................................................................................................ 7
Purpose.................................................................................................................................. 7
Change history........................................................................................................................ 7
Chapter 2: Overview................................................................................................................. 8
Avaya J100 Expansion Module overview................................................................................... 8
Physical layout................................................................................................................ 10
Avaya J100 Expansion Module icons................................................................................ 11
Avaya J100 Expansion Module upgrade indication............................................................. 11
The expansion module lines and icons in CCMS mode....................................................... 12
Chapter 3: Call operations..................................................................................................... 13
Making a call......................................................................................................................... 13
Answering a call.................................................................................................................... 13
Answering a call when on another call..................................................................................... 14
Accessing features................................................................................................................ 14
Applications.......................................................................................................................... 14
Applications overview...................................................................................................... 14
Accessing applications..................................................................................................... 15
Chapter 4: Settings................................................................................................................. 16
Customizing the display......................................................................................................... 16
Display Mode.................................................................................................................. 16
Setting a background image unique to JEM24 display........................................................ 17
Setting the custom screen saver image............................................................................. 18
Adjusting the expansion module brightness....................................................................... 19
Setting the text size......................................................................................................... 19
Customizing keys.................................................................................................................. 20
Adding a labeled key....................................................................................................... 20
Relabeling a key.............................................................................................................. 20
Moving a key................................................................................................................... 21
Deleting a key................................................................................................................. 21
Restoring customized keys to default................................................................................ 22
Chapter 5: Troubleshooting................................................................................................... 23
Viewing the expansion module details..................................................................................... 23
Viewing the expansion module details from Administration menu........................................ 23
Viewing the expansion module details from Main menu...................................................... 23
Common troubleshooting scenario.......................................................................................... 24
Chapter 6: Resources............................................................................................................. 25
Finding documents on the Avaya Support website................................................................... 25
Avaya Documentation Center navigation................................................................................. 25
Viewing Avaya Mentor videos................................................................................................. 26
January 2024 Using Avaya J100 Expansion Module for SIP 5
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