Normally, your first three buttons are call appearance buttons, but your administrator can configure
additional appearance buttons for you if required.
Those buttons not programmed as appearance buttons can be programmed as feature buttons.
See
Programmable Feature Buttons on page 132.
There are several different types of appearance button:
• Call Appearance Buttons – These buttons are used to make and answer general calls.
• Bridged Appearance Buttons – This type of button mirrors another users call appearance
buttons and allows you to make and answer calls for a colleague. This type of button is not
supported on J139 phones.
• Call Coverage Buttons – Be alerted when a colleague has unanswered calls and answer
those calls. This type of button is not supported on J139 phones.
• Line Appearance Buttons – Make and answer external calls on a particular telephone line.
Which appearance button is currently selected and gets used when you go off-hook, for example
by lifting the handset, is controlled by two system settings which are normally on by default. Those
settings are:
• Idle Line Preference – Idle line preference automatically selects the first available call
appearance or line appearance button as your currently selected button when you do not
have a call connected. This means it will be the appearance button used when you go off
hook. If this was not the case, you would need to select an appearance button before going
off hook to make a call.
• Ringing Line Preference – If not connected to a call, when you receive an incoming call,
ringing line preference automatically makes the alerting appearance button your selected
appearance button. This means that you can answer the call by simply lifting the handset or
pressing the Headset or Speaker button. Without ringing line preference, to answer the call
on the alerting appearance button you must first press that appearance button to select it.
Related links
Introduction on page 9
Call Appearance Buttons on page 21
Bridged Appearance Buttons on page 22
Call Coverage Buttons on page 23
Line Appearance Buttons on page 23
Call Appearance Buttons
Call appearance buttons are used to display calls to and from your phone. By having several call
appearance buttons, you are able to answer and make several calls, switch between calls, and
perform other actions.
When all your call appearance buttons are in use, any further calls to your number follow your
'forward on busy' setting, if set. Otherwise, calls go to voicemail (if available).
By default a=, b= and so on is displayed. This can be replaced by another label if required.
Appearance Buttons
April 2020 J100 Series Phone User Guide 21
Comments on this document? infodev@avaya.com
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