Avaya J159 - Important Safety Information

Customer originated trace.................................................................................................... 105
Initiating the Customer originated trace........................................................................... 105
Escalation calls to supervisor............................................................................................... 106
Escalating a call to the supervisor................................................................................... 106
Emergency escalation......................................................................................................... 107
Escalating a call to the supervisor during an emergency................................................... 107
Call disposition codes.......................................................................................................... 108
Entering disposition code............................................................................................... 108
Hold reminder..................................................................................................................... 109
Chapter 13: Customization................................................................................................... 110
Phone................................................................................................................................. 110
Setting the dialing mode................................................................................................. 110
Displaying сall timers..................................................................................................... 110
Setting key repeat delay................................................................................................. 111
Setting redial options...................................................................................................... 111
Setting the Audio button................................................................................................. 112
Assigning speed dial entries........................................................................................... 112
Setting Mute alert.......................................................................................................... 113
Visual alerting................................................................................................................ 114
Customizing phone keys................................................................................................ 114
Restoring customized keys to default.............................................................................. 115
Applications........................................................................................................................ 116
Enabling the Away timer................................................................................................. 116
Turning call history on and off......................................................................................... 116
Enabling and disabling Microsoft
®
Exchange contact integration........................................ 117
Calendar settings........................................................................................................... 117
Activating Do not disturb................................................................................................ 119
Redirecting calls when Do Not Disturb is active................................................................ 120
Audio.................................................................................................................................. 120
Turning automatic gain control on or off........................................................................... 120
Turning button clicks on and off...................................................................................... 121
Turning error tones on and off........................................................................................ 121
Enabling wireless headset bidirectional signaling............................................................. 121
Setting headset mic level............................................................................................... 122
Configuring hearing aid compatibility............................................................................... 122
Setting a headset profile................................................................................................ 123
Setting a personalized ringtone...................................................................................... 124
Display............................................................................................................................... 125
Changing the background image.................................................................................... 125
Changing the background image for the secondary display............................................... 125
Changing the screen saver............................................................................................. 126
Changing the screen saver for the secondary display....................................................... 126
Setting the screen saver details...................................................................................... 126
Contents
April 2020 Using Avaya J159 IP Phone in an Open SIP environment 10
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