SLA Mon
™
SLA Mon
™
technology is a patented Avaya technology embedded in Avaya products to facilitate
advanced diagnostics. The phones support SLA Mon
™
agent which works with Avaya Diagnostic
Server (ADS).
SLA Mon
™
server controls the SLA Mon
™
agents to execute advanced diagnostic functions, such
as:
• Endpoint diagnostics
- To remotely control IP phones to assist end users with IP phone configuration and
troubleshooting.
- To remotely generate single and bulk test calls between IP phones.
- To remotely execute limited packet captures on IP phones to troubleshoot and diagnose IP
phone network traffic.
• Network monitoring
- To monitor multiple network segments for performance in terms of packet loss, jitter, and
delay.
- To monitor hop-by-hop QoS markings for voice and video traffic.
Using a Guest Login
About this task
Use this procedure to log in as a guest on another phone to access your applications and call
history for a limited time.
Note:
You need to re-login if the phone reboots.
Before you begin
Ensure that the feature is activated by the administrator. Contact your administrator for details.
Procedure
1. Press Main menu.
2. Scroll to Applications, and press Select.
3. Scroll to Guest login, and press Select.
4. Enter your extension and password.
5. Press one of the following to set the duration in hours:
• Right arrow key: To increase the value.
• Left arrow key: To decrease the value.
Advanced features
April 2020 Using Avaya J159 IP Phone in an Open SIP environment 98
Comments on this document? infodev@avaya.com
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