Avaya J159 - Chapter 1: Introduction; Purpose

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Chapter 1: Introduction

Purpose

This document describes the features of the Avaya J159 IP Phone and also provides instructions

on how to use this phone.

This document is for end users.

April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura

®

12

Comments on this document? infodev@avaya.com

Table of Contents

Default Chapter6
- Table of Contents6
Chapter 1: Introduction12
- Purpose12
Chapter 2: Phone Overview13
- Physical Layout of a J159 IP Phone15
- Connection Jacks of a J159 IP Phone17
- Secondary Display19
- Optional Components19
Chapter 3: Getting Started20
- Entering the Provisioning Details20
- Identifying the Device Type During Phone Boot-Up21
- Logging in to Your Phone21
- Logging out of Your Phone22
- Locking Your Phone22
- Unlocking Your Phone23
- Setting the Network Mode23
  - Setting the Network Configuration24
  - Connecting to a Wi-Fi Network25
Chapter 4: Navigation27
- Cursor Navigation27
  - Navigation Cluster27
- Text Input28
- Line Keys29
- Main Menu29
- General Phone Icons30
- Presence Icons31
- Multiple Level Precedence and Preemption Icons32
- Bluetooth Icons33
- Wi-Fi Icons33
Chapter 5: Handling Incoming Calls34
- Answering a Call34
- Answering a Call When on Another Call34
- Ignoring a Call35
Chapter 6: Handling Outgoing Calls36
- Making a Call by Using the Manual Dial Mode36
- Making a Call by Using the Auto-Dial Mode36
- Redialing a Number37
- Making a Call by Using Speed Dial37
- Making a Call from the Local Сontacts List38
- Making a Call from the Corporate Database Сontacts List38
- Making an International Call38
- Emergency Call39
  - Making an Emergency Call39
Chapter 7: Call-Related Features40
- Muting and Unmuting a Call40
- Placing a Call on Hold and Resuming the Call40
Chapter 8: Managing Contacts41
- Adding a New Contact41
- Adding a Contact from the Recents List42
- Editing a Contact42
- Doing a Quick Search for a Contact42
- Viewing the Contact Details43
- Searching for a Contact44
- Combining Contacts44
- Deleting a Contact45
- Creating a Local Сontacts Group45
- Adding a Contact to the Local Group46
- Removing a Contact from the Local Group46
- Assigning a Ringtone to a Contact47
- LDAP Directory47
  - Setting LDAP Directory as the Contact Search Source48
  - Searching LDAP Contacts48
Chapter 9: Presence50
- Viewing the Presence Status of Your Contacts50
- Changing Your Presence Status50
- Redirecting Calls When Do Not Disturb Is Active51
Chapter 10: Do Not Disturb and Call Forwarding53
- Do Not Disturb53
  - Activating and Deactivating Do Not Disturb53
- Call Forwarding54
  - Forwarding a Call to Another Extension54
  - Setting Enhanced Call Forwarding55
- Call Forwarding to Your Cell Phone Using EC50057
- Extending a Call to Your Cell Phone57
Chapter 11: Managing Recents58
- Call Log58
- Making a Call from Recents58
- Viewing the Recents Details58
- Deleting a Call Record from Recents59
- Clearing the Recents List60
Chapter 12: Managing Conference Calls61
- Adding a Person to an Active Call61
- Adding a Person to an Active Call by Using Conference Button61
- Adding a Person on Hold to a Conference Call62
- Adding a Person on Hold to a Conference Call by Using Conference Button62
- Putting a Conference Call on Hold and Resuming a Call63
- Dropping or Disconnecting the Last Participant from a Conference Call63
- Viewing the Details of a Conference63
Chapter 13: Team Button65
- Answering an Active Call on a Monitored Extension66
- Viewing the Status of Monitored Stations66
- Speed Dialing to a Monitored Extension66
- Transferring a Call to a Monitored Phone67
- Monitoring Other Extensions at a Glance67
Chapter 14: Advanced Features69
- Accessing the Features Screen69
- Active Call Shortcut Keys69
  - Making a Call Transfer with a Shortcut Key70
  - Making a Conference Call with a Shortcut Key70
- Activating the Screen Saver71
- Automatic Callback71
  - Setting up Automatic Callback71
- Blocking Your Extension from Displaying During Calls72
- Bridged Call Appearance72
  - Making a Call on a Bridged Line72
  - Answering a Bridged Line Call73
  - Joining a Call on a Bridged Line73
- Busy Indicator73
  - Busy Indicator Icons and LED Indication74
  - Busy Indicator Call Operations74
  - Call Transfer to a Monitored User75
- Calendar76
  - Accessing Calendar76
  - Configuring the Microsoft Exchange Server Calendar77
  - Reviewing Your Calendar Event77
- Call Parking78
  - Parking a Call78
  - Unparking a Call79
- Call Pickup79
  - Answering a Call for a Call Pickup Group Member80
  - Answering a Call in the same Call Pickup Group80
  - Answering a Call Using the Extension Number81
- Call Recording81
  - Recording a Call81
- Call Transfer82
  - Making a Consultative Transfer82
  - Making a Blind Transfer83
- Calling in Your Intercom Group83
- Crisis Alert Station84
  - Acknowledging the Crisis Alert84
  - Emergency Caller Information85
  - Stopping the Crisis Alert85
  - Acknowledging the Crisis Alert after an Error in the First Acknowledgment86
- Displaying Your Extension on Outgoing Calls86
- Excluding Others from Bridging on to Your Call87
- Hunt Group Busy87
  - Using Hunt Group Busy87
- Interrupting a Call with a Whisper Page88
- Limit Incoming Calls88
  - Activating Limit Incoming Calls88
  - Deactivating Limit Incoming Calls89
- Long-Term Acoustic Exposure Protection89
  - Configuring Long Term Acoustic Protection90
- Making a Priority Call91
- Using URI Dialing to Make a Call91
- Multiple Device Access91
  - Handling Calls and Conferences Using Multiple Device Access92
- Multicast Paging92
- No Hold Conference93
  - Adding a Participant to no Hold Conference93
- Pre-Configuration of Keys94
- Precedence Call94
  - Making a Precedence Call by Using the Main Menu94
  - Making a Precedence Call by Using Dial Plan Configuration95
- Retrieving a Voice Message95
- Shared Control96
- SLA Mon96
- Tracing a Malicious Call97
- Using a Guest Login98
Chapter 15: Using USB Devices99
- Viewing USB Menu99
- Connecting USB Keyboard100
- Entering Text Using USB Keyboard100
- Navigating Using USB Keyboard101
Chapter 16: Customization102
- Phone102
- Applications107
- Audio114
- Display120
- Customizing Keys of the Secondary Display127
Chapter 17: Phone Update131
- Updating Your Phone131
- Checking Your Phone Periodic Automatic Update131
Chapter 18: Maintenance133
- Limited Access During Failover133
- Recording Audio Parameters134
- Viewing the Product ID134
- Viewing the Device Type135
- Viewing the Server Type135
Chapter 19: Resources136
- Documentation136
  - Finding Documents on the Avaya Support Website138
  - Avaya Documentation Center Navigation138
- Viewing Avaya Mentor Videos139
- Support140

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