Avaya J159 - Call Forwarding; Forwarding a Call to Another Extension

Related links
Do not disturb on page 53
Redirecting calls when Do Not Disturb is active on page 51
Call forwarding
With the Call forwarding feature, you can divert incoming calls to another number.
The phone supports the following Call forward types:
• Call forward: Diverts all incoming calls to another number.
• Call forward Busy: Diverts incoming calls to another number if you are on a call.
• Call forward No Answer: Diverts incoming calls to another number if you do not answer the
call within the set time.
Enhanced Call forward
With the enhanced call forwarding feature, to set the rules, enter the internal and external phone
numbers in the corresponding Call forward types.
Example
For example, with an active Call forwarding feature on the phone when you receive a call, the
phone redirects the call to the assigned call forwarding number.
Forwarding a call to another extension
About this task
Use this procedure to forward incoming calls to a specified number.
In the IP Office environment, this feature is supported using short code dialing. Contact your
system administrator for the list of short codes.
Before you begin
Ensure that the administrator activates the feature. Contact your administrator for details.
Procedure
1. Press Main menu.
2. Scroll to Features, and press Select.
3. To enable the Call Forward feature, scroll to one of the following options:
• Call Forward
• Call Forward-Busy
• Call Forward-No Answer
Do not Disturb and Call Forwarding
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura
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