Avaya J159 - Transferring a Call to Voicemail; Transferring a Held Call

You can relabel and move a Busy Indicator line key from the Phone keys customization menu.
However, you cannot add or delete Busy Indicator keys configured on your phone. Contact your
system administrator if you want to add more BI line keys or delete the existing ones.
Related links
Customizing phone keys on page 106
Busy Indicator icons and LED indication on page 74
Busy Indicator icons and LED indication
Busy Indicator icons look the same as Presence “Available” and “On a call” icons but they might
differ depending on the phone or the button module model.
The following table displays the Busy Indicator icons and LED indication for Avaya J159 IP Phone
State Phone icons Red LED for the line
key
Green LED for the line
key
Idle Off Off
Busy Off On
Related links
Customizing phone keys on page 106
Busy Indicator on page 73
Busy Indicator call operations
Making a call to a monitored user
About this task
You can make a quick call to monitored users, for example, when you want to provide direct
instructions to them.
Procedure
Do one of the following:
• On the Phone screen, scroll to the required Busy Indicator line, and press Call.
• Press the required Busy Indicator line key.
Making a conference call with a monitored user
About this task
Use this procedure to add a monitored user to an active call to set up a conference call.
Advanced features
April 2021 Using Avaya J159 SIP IP Phone in Avaya Aura
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