Headset Profile
The phone supports headsets from a range of suppliers. For optimal sound and performance, the
phone's headset profile setting may need to be changed to match the headset.
The following is a list of the headsets tested and supported by Avaya and their matching profile
setting. Other headsets may also work but have not been tested by Avaya.
Profile Headsets
1 • Default
2 • Plantronics: SupraPlus Wideband HW251N/HW261N (HIS).
• Sennheiser: SH330, SH350, CC510, CC550 (CAVA-31).
3 • Plantronics: EncorePro HW291N/HW301N (HIS).
• Sennheiser: Circle SC230/260 (CAVA-31).
4 • Jabra: BIZ 2400 (GN1216).
• Sennheiser: Century SC630/660 (CAVA-31).
• VXI: CC Pro 4010V DD, CC Pro 4021V DC (OmniCord-V).
5 • Jabra: GN2000 (GN1216).
6 • Jabra: PRO 9470 (14201-33).
7 • Plantronics: CS500 Series CS510, CS520, CS530, CS540 (APV-63). Savi 700 Series -
W710, W720, W730, W740, W745 (APV-63).
8 • Sennheiser: DW Pro1, DW Pro2, DW Office, SD Pro1, SD Pro2, SD Office (CEHS-AV03/
AV04).
Procedure
1.
Press the button.
2. Use the cursor keys to select Settings.
3. Use the cursor keys to select Audio.
4. Use the cursor keys to select Headset profile.
5. Select the profile required.
6. When completed, press Save.
7. Press Back/Exit to exit the menus.
Related links
Volume and Sound on page 153
Volume and Sound
April 2020 J100 Series Phone User Guide 156
Comments on this document? infodev@avaya.com
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