2. Scroll down to see the features that have been administered for your extension.
SLA Mon
™
overview
SLA Mon
™
technology is a patented Avaya technology embedded in Avaya products to facilitate
advanced diagnostics. The phones support SLA Mon
™
agent which works with a Avaya
Diagnostic Server (ADS). SLA Mon
™
server controls the SLA Mon
™
agents to execute advanced
diagnostic functions, such as:
• Endpoint Diagnostics
- The ability to remotely control IP phones, to assist end users with IP phone configuration
and troubleshooting.
- The ability to remotely generate single and bulk test calls between IP phones.
- The ability to remotely execute limited packet captures on IP phones to troubleshoot and
diagnose IP phone network traffic.
• Network Monitoring
- The ability to monitor multiple network segments for performance in terms of packet loss,
jitter, and delay.
- The ability to monitor hop-by-hop QoS markings for voice and video traffic.
Assigning labels to auto-dial numbers
About this task
Autodial numbers are frequently-called numbers in your office or organization, for example, a Help
desk number. Your system administrator sets up Autodial numbers, but you can assign and edit
their labels. The administrator might just allot a specific button to be an Autodial number, but leave
the number itself blank; in this case you can add the number yourself.
Procedure
1. From the Phone screen, scroll right twice to display the System Numbers menu.
2. Scroll to the line to which you want to assign a label or number.
Some labels are not editable. If you can't scroll to a certain line or hear an error tone when
you press the line button, you cannot edit that label.
3. Press Edit.
4. Use the dialpad to enter the label text or the Autodial number.
5. Press Save.
Related links
Autodialing a pre-assigned number on page 27
SLA Mon
™
overview
March 2018 Using Avaya J169/J179 IP Phones SIP 71
Comments on this document? infodev@avaya.com
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