Avaya J179 - Phone Installation with des; DES Server; The des Phone Interface

Phone installation process
You can install Avaya J100 Series IP Phones in the following ways:
• With the Device Enrollment Services (DES) discovery process: The installation process
begins after the phone is connected to a network. This is an automated process.
• Without the DES discovery process: The installation process includes a series of pre-
configuration tasks.
Phone installation with DES
DES server
Device Enrollment Services (DES) is an Avaya cloud service used to automate the deployment of
phones, especially during initial deployment. DES exposes interfaces to allow different entities to
interact with the service.
Installing the phone by using DES eliminates the need for manual configuration of a provisioning
server. Device Enrollment Services is available at des.avaya.com.
The DES phone interface
The phone which supports DES comes from the factory with a unique device certificate that is
known to the DES server. The phone’s firmware includes a list of trusted root certificates of well-
known public certificate authorities. The phone is programmed with the identity of the DES
services, des.avaya.com.
Installing the phone using the DES server
During initial boot-up, the phone prompts the user to select if he wants to contact the DES server.
The Do you want to activate Auto Provisioning now notification is displayed on the
phone.
The user has 60 seconds to select Yes or No options or the timeout will be activated.
The following options are available:
• Yes: This option indicates that the phone should use only DES for server discovery instead of
a local network.
If the phone can contact DES and is able to obtain the configuration server URL, it will
contact the configuration server to get the settings. If the phone fails to contact the
configuration server, it will prompt the user to enter the configuration server information
manually.
If the phone can contact DES, but there is no configuration server assigned to the phone on
DES, it will prompt the user to enter the enrollment code.
When the user enters the enrollment code, the phone will contact DES again to obtain data
on its configuration server and will contact the configuration server for downloading the
settings.
The user can cancel the operation of entering the enrollment code. In this case, he will be
prompted to enter the configuration server manually.
Phone installation process
July 2019 Installing and Administering Avaya J100 Series IP Phones 27
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