Joining a call in a shared line
About this task
Join a call that is active on another phone on an extension which you are sharing. These calls are
identified by the In-use icon
Before you begin
Ensure that you are assigned a shared extension.
Procedure
1. Scroll to the shared line.
2. Press Barge in.
3. (Optional) Press the corresponding line key beside the held call that is active on the other
phone.
Related links
Shared call appearance on page 94
Putting a call on private hold and resuming a call
About this task
If you are on call using a shared extension, use this procedure to put your call on private hold.
Putting a call on private hold prevents any other phone with the same shared extension from
barging into the call while it is on hold. The private hold feature can be useful when transferring a
call or preparing to create a conference call.
A unique icon
indicates a call on private hold on another phone on the same shared extension.
When a call is on private hold on another phone, the Barge-in softkey is not available and the
green LED does not blink.
Before you begin
Ensure that you are assigned a shared extension.
Procedure
1. Scroll to the shared line.
2. During a call, press More.
3. Press Priv Hold.
Next steps
To retrieve a call held privately on a shared extension, press Resume or the corresponding line
key beside the held call.
Joining a call in a shared line
April 2021 Using Avaya J169 and J179 SIP IP Phones in Open SIP 113
Comments on this document? infodev@avaya.com
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