Chapter 20: Troubleshooting............................................................................................... 159
Limited access during failover.............................................................................................. 159
Viewing the Product ID........................................................................................................ 160
Viewing the Device type....................................................................................................... 160
Viewing the Server type....................................................................................................... 160
Recording audio parameters ............................................................................................... 161
Chapter 21: Resources......................................................................................................... 162
Documentation.................................................................................................................... 162
Finding documents on the Avaya Support website........................................................... 162
Avaya Documentation Center navigation......................................................................... 162
Viewing Avaya Mentor videos............................................................................................... 164
Support.............................................................................................................................. 164
Contents
April 2021 Using Avaya J169 and J179 SIP IP Phones in Open SIP 12
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