Avaya J179 - Holding a Call; Taking a Call Off Hold

Activating the screen saver
Procedure
1. Press the Main menu.
2. Press Applications.
3. Scroll down to Activate screen saver, and press Select.
BroadWorks advance call control
With the BroadWorks advance call control feature, you can control the calls of your IP phone
remotely from your desktop soft client.
You can use the following features remotely from your soft client:
• Remote call initiation: You can initiate an outgoing call from the phone remotely by using the
soft client. If you initiate a second call from the phone by using a soft client then the phone
puts the first call on hold and starts the second call.
• Remote call hold and resume: You can hold an active call on the phone remotely by using the
soft client. Also resume a held call on the phone remotely by using the soft client. When there
are several held calls, you can choose the call to resume by using the soft client.
• Remote call answer: You can answer an incoming call on the phone remotely by using the
soft client. When you are on active call and receive another call, you can answer the second
call remotely by using the soft client. The first call is put on hold while you answer the second
call.
• Remote call conference: You can use the soft client to remotely initiate a conference call on
an already active call.
• Remote call transfer: You can use the soft client to remotely transfer an already active call.
• Remote call release: You can use the soft client to remotely terminate an already active call.
Contact your administrator to enable the BroadWorks advance call control feature.
For more information on using the BroadSoft soft client, see
https://supportcenter.broadsoft.com/
Limitations
If you are using the soft client for the remote call initiation, ensure that you do not have any active
Call Forward—Always and DND local features of the phone. However, you can use
BroadWorksCall Forward and DND features.
Anonymous Call Block
With the Anonymous Call Block feature, you can reject calls from anonymous parties who have
explicitly restricted their caller ID. Callers without caller identification are informed that you are not
accepting calls. Your phone will not display any audio or visual notification of the attempted call.
Advanced features
April 2021 Using Avaya J169 and J179 SIP IP Phones in Open SIP 66
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