The phone supports two types of call parking:
• Park call: To park a call to a specific extension. You can choose your own extension or
another person’s extension number to park a call. When you park a call, the extension where
the call is parked will show a visual and audio alert.
• Group Call Park: To park a call to the first available extension in the group.
Call Park icons
The following table lists the Call Park feature icons for J169, and J179 IP phones:
Name Phone Icon Button Module Icon
Call Park
Group Park
Parked Call
Unpark Call
Call park notifications
Park and Unpark call notifications
You can set specific notifications for the Call Park feature. These notifications can be in the form of
audio and visual alerts.
• If visual notification is enabled and a call is parked to your extension, the phone displays the
parked call name and number on the Phone screen. In the notification popup screen press
Unpark to unpark the call immediately.
• If a call is parked to your extension, the corresponding Unpark line key LED displays a green
light. The phone also plays an audio tone depending on the notification settings.
Note:
If you park an active call to your own extension, the phone will not play any audio ringing or
incoming call style notification, but Unpark line key LED will be green and beacon LED will
blink.
Customizing parked call notification
About this task
Use this procedure to customize the various incoming call indicators when a call is parked to your
extension number.
Advanced features
April 2021 Using Avaya J169 and J179 SIP IP Phones in Open SIP 78
Comments on this document? infodev@avaya.com
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