Putting a conference call on hold and resuming a call............................................................... 61
Viewing the details of a conference......................................................................................... 61
Chapter 13: Advanced features............................................................................................. 63
Accessing the Features screen............................................................................................... 63
Active call shortcut keys......................................................................................................... 63
Making a call transfer with a shortcut key.......................................................................... 64
Making a conference call with a shortcut key..................................................................... 65
Parking a call with a shortcut key...................................................................................... 65
Activating the screen saver.................................................................................................... 66
BroadWorks advance call control............................................................................................ 66
Anonymous Call Block........................................................................................................... 66
Autodialing a pre-assigned number......................................................................................... 67
BroadWorks Anywhere.......................................................................................................... 67
Enabling and disabling BroadWorks Anywhere.................................................................. 68
Configuring BroadWorks Anywhere locations..................................................................... 68
Changing location details................................................................................................. 69
Deleting locations............................................................................................................ 70
Configuring BroadWorks Anywhere Alerting...................................................................... 70
BroadWorks Mobility.............................................................................................................. 71
Enabling and disabling BroadWorks Mobility alerting.......................................................... 71
Configuring BroadWorks Mobility...................................................................................... 71
Editing Mobile identity alerting.......................................................................................... 73
BroadWorks Anywhere and Mobility icons............................................................................... 75
Calendar............................................................................................................................... 75
Accessing calendar......................................................................................................... 76
Configuring the Microsoft
®
Exchange Server calendar........................................................ 76
Reviewing your Calendar event........................................................................................ 77
Call Park............................................................................................................................... 77
Call Park icons................................................................................................................ 78
Call park notifications....................................................................................................... 78
Customizing parked call notification.................................................................................. 78
Parking a call.................................................................................................................. 80
Parking a call to a call park group..................................................................................... 81
Unparking a call.............................................................................................................. 82
Call Retrieve......................................................................................................................... 82
Using Call Retrieve.......................................................................................................... 83
Call Transfer......................................................................................................................... 83
Making a consultative transfer.......................................................................................... 84
Making a blind transfer..................................................................................................... 84
Call Waiting.......................................................................................................................... 85
Enabling and disabling the Call Waiting feature.................................................................. 85
Distinctive Ringing................................................................................................................. 85
Setting a distinctive ring tone............................................................................................ 85
Contents
April 2021 Using Avaya J169 and J179 SIP IP Phones in Open SIP 8
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