Next steps
To retrieve a call held privately on a shared extension, press Resume or the corresponding line
key beside the held call.
Related links
Shared call appearance on page 94
Customizing ringtones for the SCA extension
About this task
Select a unique, custom ringtone for each additional shared extension. By default, incoming calls
on shared extensions will use the same ringtone that is configured for your primary extension,
whether it is private or shared.
Before you begin
Ensure that you are assigned a shared extension.
Procedure
1.
Press
Main menu.
2. Scroll to Settings, and press one of the following:
• Select
• OK
• The corresponding line key
3. Scroll to Audio, and press one of the following:
• Select
• OK
• The corresponding line key
4. Scroll to Personalize ringing, and press one of the following:
• Select
• OK
• The corresponding line key
5. Scroll to Shared lines, and press one of the following:
• Select
• OK
• The corresponding line key
6. Select the required configured shared line, and press one of the following:
• Select
Shared call appearance
April 2021 Using Avaya J169 and J179 SIP IP Phones in Open SIP 97
Comments on this document? infodev@avaya.com