Contents
Chapter 1: Introduction.......................................................................................................... 10
Purpose................................................................................................................................ 10
Chapter 2: Avaya J169/J179 phone overview....................................................................... 11
Phone overview..................................................................................................................... 11
Physical layout of a J169/179 IP Phone................................................................................... 13
Optional components............................................................................................................. 15
Chapter 3: Getting Started..................................................................................................... 16
Provisioning your phone......................................................................................................... 16
Chapter 4: Navigation............................................................................................................. 17
Main menu............................................................................................................................ 17
General phone icons............................................................................................................. 17
Bluetooth icons..................................................................................................................... 19
Wi-Fi icons............................................................................................................................ 19
Chapter 5: Handling incoming calls...................................................................................... 21
Answering a call.................................................................................................................... 21
Ignoring a call....................................................................................................................... 21
Declining a call...................................................................................................................... 22
Chapter 6: Handling outgoing calls...................................................................................... 23
Making a call ........................................................................................................................ 23
Redialing a number............................................................................................................... 23
Making a call from the local Сontacts list................................................................................. 24
Making a call from the company directory................................................................................ 24
Chapter 7: Call related features............................................................................................. 26
Muting and unmuting a call..................................................................................................... 26
Placing a call on hold and resuming the call............................................................................ 26
Chapter 8: Contacts................................................................................................................ 27
Adding a new contact............................................................................................................ 27
Adding a contact from the Recents list or Company directory.................................................... 28
Editing a contact.................................................................................................................... 28
Doing a quick search for a contact.......................................................................................... 28
Viewing local contact details................................................................................................... 29
Combining contacts............................................................................................................... 29
Deleting a contact.................................................................................................................. 30
Creating a local Сontacts group.............................................................................................. 30
Adding a contact to the local group......................................................................................... 31
Removing a contact from the local group................................................................................. 31
Assigning a ringtone to a contact............................................................................................ 32
Company Directory................................................................................................................ 32
Setting Company Directory as the contact search source................................................... 33
July 2020 Using Avaya J169/J179 IP Phone in an Avaya Cloud Office
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