Searching Company Directory contacts............................................................................. 33
Chapter 9: Call history............................................................................................................ 35
Call log................................................................................................................................. 35
Making a call from Recents.................................................................................................... 35
Deleting a call record from Recents........................................................................................ 35
Clearing the Recents list........................................................................................................ 36
Chapter 10: Conference calls................................................................................................ 37
Adding a person to an active call............................................................................................ 37
Adding a person on hold to a conference call........................................................................... 37
Putting a conference call on hold and resuming a call............................................................... 38
Chapter 11: Advanced features............................................................................................. 39
Accessing the Features screen............................................................................................... 39
Activating Do Not Disturb....................................................................................................... 39
DND icons...................................................................................................................... 40
Activating the screen saver.................................................................................................... 40
Presence.............................................................................................................................. 40
Presence icons and visual LED indication......................................................................... 41
Customizing Presence incoming call indication.................................................................. 41
Customizing Presence parked call indication..................................................................... 42
Customizing the ring tone ................................................................................................ 43
Presence call operations.................................................................................................. 43
Call Forwarding..................................................................................................................... 44
Call Forward icons........................................................................................................... 45
Forwarding a call to another extension.............................................................................. 45
Forwarding call when busy............................................................................................... 46
Forwarding unanswered calls........................................................................................... 46
Call Transfer......................................................................................................................... 47
Making a consultative transfer.......................................................................................... 47
Making a blind transfer..................................................................................................... 48
Dynamic Park and Page ....................................................................................................... 48
Parking and paging an active call...................................................................................... 48
Receiving a page call....................................................................................................... 49
Long-term acoustic exposure protection.................................................................................. 49
Configuring Long term acoustic protection......................................................................... 49
Retrieving a voice message................................................................................................... 50
Shared Lines......................................................................................................................... 51
Shared Lines icons and visual LED indication.................................................................... 51
Customizing ringtones for the Shared Lines extension........................................................ 52
Customizing Shared Lines............................................................................................... 53
Customizing incoming call alerts for shared lines............................................................... 53
Retrieving a call from remote hold..................................................................................... 54
Chapter 12: Customization.................................................................................................... 55
Phone.................................................................................................................................. 55
Contents
July 2020 Using Avaya J169/J179 IP Phone in an Avaya Cloud Office
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