Chapter 5: Handling incoming calls
Answering a call
About this task
Use this procedure to answer a call. When you receive a call, the phone does the following:
• Generates audio-visual alerts.
• Displays the caller’s name or number.
Note:
When the Incoming call pop-up window is displayed, the only visual alert is the flashing
beacon LED. If you press Ignore, both the beacon LED and line key LED start flashing.
Procedure
Do one of the following:
• Lift the handset.
• Press Speaker.
• Press OK.
• Press the Answer soft key.
• Press Headset.
You cannot answer BLF and SCACall Park calls using the Bluetooth headset. The headset does
not play an alert tone for these calls.
Answering a call when on another call
About this task
You can receive a call on a secondary call appearance only if the call appearance is free.
Procedure
Press one of the following:
• The Answer soft key
October 2019 Using Avaya J169/J179 IP Phone SIP 28
Comments on this document? infodev@avaya.com
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