• Audio alert: Press the OK soft key if you are in the crisis alert view, else press the Crisis Alert
feature line key to stop the audio alert.
• Visual alert: Press the Crisis Alert feature line key to stop the LED flashing.
Acknowledging the crisis alert after an error in the first
acknowledgment
About this task
Due to some technical issues, if there is an error in the acknowledgment process, the phone will
display an error message while the alert tone continues to play. You can acknowledge this alert
again.
Before you begin
Ensure that your system administrator designates you as a crisis alert watcher.
Procedure
1. Press the Main menu.
2. Scroll to Features, and press Select.
3. Scroll to Crisis Alert, and press Select.
4. The Phone screen displays the details of an emergency caller.
If there is a new crisis alert while you are viewing the details of the current alert, then the
phone plays the alert tone again. To view the new crisis alert details, press Back.
Call Forwarding
With the Call Forwarding feature, you can divert incoming calls to another number.
The phone supports the following Call Forward types:
• Call Forward: Diverts all incoming calls to another number.
• Call Forward Busy: Diverts incoming calls to another number if you are on a call.
• Call Forward No Answer: Diverts incoming calls to another number when you do not answer
the call within the set time.
Enhanced Call Forward
The Enhanced Call Forward feature is used to set rules on call forwarding. You can set the rules
by entering the internal and external phone numbers in the corresponding Call Forward types.
Advanced features
October 2019 Using Avaya J169/J179 IP Phone SIP 54
Comments on this document? infodev@avaya.com
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