Avaya J179 - Page 7

Placing a call on hold and resuming the call............................................................................ 35
Managing Contacts................................................................................................................ 36
Adding a new contact...................................................................................................... 36
Adding a contact from the Recents list.............................................................................. 36
Editing a contact.............................................................................................................. 37
Doing a quick search for a contact.................................................................................... 37
Viewing the contact details............................................................................................... 38
Searching for a contact.................................................................................................... 38
Combining contacts......................................................................................................... 39
Deleting a contact............................................................................................................ 40
Creating a local Сontacts group........................................................................................ 40
Adding a contact to the local group................................................................................... 40
Removing a contact from the local group........................................................................... 41
Assigning a ringtone to a contact...................................................................................... 41
LDAP Directory............................................................................................................... 42
Managing conference calls..................................................................................................... 43
Adding a person to an active call...................................................................................... 43
Adding a person on hold to a conference call..................................................................... 44
Putting a conference call on hold and resuming a call......................................................... 44
Dropping or Disconnecting the last participant from a conference call.................................. 45
Viewing the details of a conference................................................................................... 45
Managing call history............................................................................................................. 46
Call log........................................................................................................................... 46
Making a call from Recents.............................................................................................. 46
Viewing the Recents details............................................................................................. 46
Deleting a call record from Recents.................................................................................. 47
Clearing the Recents list.................................................................................................. 47
Chapter 8: Advanced features............................................................................................... 49
Accessing the Features screen............................................................................................... 49
Making a priority call.............................................................................................................. 49
Retrieving a voice message................................................................................................... 50
Automatic Callback................................................................................................................ 50
Setting up Automatic Callback.......................................................................................... 50
Call Parking.......................................................................................................................... 51
Parking a call.................................................................................................................. 51
Unparking a call.............................................................................................................. 51
Crisis alert station.................................................................................................................. 52
Acknowledging the crisis alert.......................................................................................... 52
Emergency caller information........................................................................................... 53
Stopping the crisis alert.................................................................................................... 53
Acknowledging the crisis alert after an error in the first acknowledgment.............................. 54
Call Forwarding..................................................................................................................... 54
Forwarding a call to another extension.............................................................................. 55
Contents
October 2019 Using Avaya J169/J179 IP Phone SIP 7
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