Avaya J179 - Sending a Multicast Page; Pre-Configuration of Keys

Active calls with a lower priority than the multicast page are put on hold, all lower-priority incoming
calls are ignored.
A multicast page is ignored if the agent is on an active call and has the Do Not Disturb status, or
making an emergency call.
Related links
Customizing phone keys on page 92
Sending a multicast page
About this task
You can send a multicast page to a group of users by activating the Multicast Paging group on the
Phone screen. If the required group is not added on this screen, you can access all multicast page
groups configured for your phone in the Features menu.
Procedure
1. Do one of the following:
• Lift the handset.
• Press Speaker.
• Press Headset.
2. (Optional) If you use the handset, press End Call to cancel dialing.
3. On the Phone screen, scroll to the required multicast page group, and press Select.
The phone displays the Paging <group name> box.
4. To end the multicast page, do one of the following:
• Press End Call.
• If you use the handset as an audio device, hang up.
Pre-configuration of keys
With the Pre-configuration of keys feature enabled, the Phone screen displays a pre-determined
set of phone keys for accessing features, applications, and line appearances. Phone extensions
for autodialing can be also added and accessed with this feature.
The phone configuration is forced by the system administrator, and you cannot change the
mapping or labels of pre-configured keys.
Contact your system administrator if you need to replace, move, or relabel the pre-configured
keys.
Advanced features
October 2019 Using Avaya J169/J179 IP Phone SIP 80
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