Procedure
1. On the Phone screen, do one of the following:
• Navigate to an empty line, and press Custom.
• On the Avaya J100 Expansion Module, press the button corresponding to an empty line.
Depending on the way your administrator configures your phone, the phone adds a new
BLF user to the first available line or to the selected line.
2. Press Add > More.
3. Press BLF.
4. (Optional) If there are many user names, press Search.
5. (Optional) Enter the search criteria in one or both the search fields:
• First name
• Last name
6. Press Search.
7. Navigate to the name of the required user, and press Select.
BLF call operations
Making a call to a monitored user
Before you begin
Ensure that the status of the monitored user is idle:
.
Procedure
Press Call or the corresponding BLF line key.
The phone automatically blocks an available primary line and dials the extension of the monitored
user.
Picking up an incoming call
About this task
Use this procedure to pick up an incoming call for the monitored user.
Before you begin
Ensure that the administrator has activated the direct call pick up operation on your phone.
Procedure
Press Pickup or the corresponding BLF line key.
Advanced features
February 2022 Quick Reference for Avaya J169 and J179 SIP IP Phones in Open SIP 12
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