Chapter 11: Conference calls
Adding a person to an active call
About this task
You can add participants to an active call to set up a conference call.
Before you begin
Start a call.
Procedure
1. During a call, on the Phone screen, press More > Conference.
The phone puts the existing call on hold.
2. To make a call to a participant, do one of the following:
• Dial the phone extension by using the dial pad.
• Call the person from the Contacts list or the Recents list.
3. When the third participant answers the call, press the Join soft key.
4. To add another person, press Add and repeat Steps 2 and 3.
Adding a person on hold to a conference call
About this task
You can add a held call to a conference call.
Procedure
1. On the Phone screen, select your active call.
2. Press Conference or Add button if you are already in a conference.
3. Press Held Call soft key to see a list of held calls.
4. Select the call on hold that you want to add to the conference.
5. Press one of the following:
• Join
April 2021 Using Avaya J189 SIP IP Phone in Open SIP 60
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