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Avaya PARTNER Advanced Communications System - Groups of Extensions; Calling Group Extensions (#502)

Avaya PARTNER Advanced Communications System
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Programming System Options
Groups of Extensions
4-35
Programming 4
To create a Forced Account Code List:
1. Press
f00ss#409 at extension 10 or 11.
2. Select a list entry (01–99). A display similar to the following appears:
Forced Act Code List 03
Data
- - - - - - - - - - - -
3. Enter up to six digits for the list entry.
4. If the account code is five digits or less, you must press
e to save the account code in
memory.
5. Do one of the following:
To enter other account codes, press n to select a different list entry and repeat
Steps 3 and 4.
To change the account code you just entered, press r and repeat Steps 3 and 4.
To delete the account code you just entered, press r.
6. Select another procedure, or exit programming mode.
Groups of Extensions 4
Placing extensions into groups allows users to help each other in answering calls. You can set up
the following groups:
Calling Groups
Hunt Groups
Night Service Group
Pickup Groups
Calling Group Extensions (#502) 4
Use this feature to place extensions in a Calling Group—a group of extensions that can be called
at the same time. Any user in the system can ring or page all extensions in a Calling Group at the
same time or transfer a call to a Calling Group. The first extension to pick up the call is connected
to the caller. A typical use of this feature is to have callers ring into a Calling Group of sales
representatives. The system can have up to four Calling Groups.
For instructions on making a ringing call or paging call to a Calling Group, see “Group Calling—
Ring/Page (I7G/I*7G)” on page 8-39.

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