Avaya PARTNER Advanced Communications System - Display Shows Restore Complete, but All Calls Were Disconnected; Display Shows Restore Failed - Try Again for Two Seconds in System Programming Mode; System Programming Settings Reverted to Default Settings

PARTNER
®
Advanced Communications System Installation, Programming, and Use
Problems with System Restore
11-26
Display Shows “Restore Failed – Try Again” for
Two Seconds in System Programming Mode
11
Possible Cause 1: The Backup/Restore PC Card was removed while the restore was in progress.
What to do: Check to see whether the PC Card was removed. If it was not, go to Possible Cause
2. If it was, power down the system, reinsert the Backup/Restore PC Card, reapply power to the
system, and restart the Restore Programming (#125) procedure.
Possible Cause 2: The backup file is corrupted.
What to do: Retry the Restore Programming (#125) procedure. If you get the same result, try
again by using a different backup file from the same Backup/Restore PC Card or a file from a
different Backup/Restore PC Card. Remember to power down the system before you insert or
remove Backup/Restore PC Cards.
System Programming Settings
Reverted to Default Settings 11
Possible Cause: You ran the Restore Programming (#125) procedure, but the restore failed.
What to do: See Possible Causes 1 and 2 under “Display Shows “Restore Failed – Try Again” for
Two Seconds in System Programming Mode.”
Display Shows “Restore Complete,”
but All Calls Were Disconnected 11
Possible Cause: You just ran the Restore Programming (#125) procedure.
What to do: Nothing. This is normal behavior after a restore; the system resets itself. In the future,
warn users before beginning the restore, or perform the restore during nonbusiness hours.
This display indicates that all system and telephone programming has reverted to the
default settings.