PARTNER
®
Advanced Communications System Installation, Programming, and Use
vi Master TOC
Replacing Modules ................................................................................................. 10-11
Changing Settings and Adding Lines, Pools, and Extensions ................................ 10-18
11 Troubleshooting
Overview ................................................................................................................... 11-1
Customer Self Service Center
on the Internet........................................................................................................... 11-1
When You Need Help .............................................................................................. 11-2
Power Failure Operation .......................................................................................... 11-2
Battery Replacement ................................................................................................ 11-3
Clearing a Backup-Failure Alarm ............................................................................. 11-4
012E Module Power Management............................................................................ 11-4
System Telephone Problems.................................................................................... 11-5
Single-Line Telephone Problems.............................................................................. 11-9
Other Telephone Problems..................................................................................... 11-11
Problems with Combination Extensions.................................................................. 11-16
Problems with Tip/Ring Devices ............................................................................. 11-17
Problems with the 1600 DSL Module..................................................................... 11-18
Problems with Automatic Backup ........................................................................... 11-21
Problems with Manual Backup................................................................................ 11-23
Problems with System Restore.............................................................................. 11-25
System Problems................................................................................................... 11-27
Other Problems with System .................................................................................. 11-30
A Cross-Reference of Features
B Special Characters
Examples ................................................................................................................... B-2
C Speed Dial Form
Speed Dial Form......................................................................................................... C-1
D Programming Mixed Telephone Types
Overview ..................................................................................................................... D-1