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AVerMedia Live Gamer Portable 2 PLUS GC513
Troubleshooting Guide
For Amazon AVerMedia Customer Service Team
Date: July. 2023
Contact email: TechnicalSupport@avermedia.com
Part One. System Requirements (For dedicated streaming PC)
Windows ® 10 or later / 8.1/ 7 / macOS (Support UVC Protocol)
For 1080p60
Desktop:
- Intel® Core™ i5 CPU i5-3330 or comparable (i7 recommended)
- NVIDIA® GTX 650 / AMD Radeon™ R7 250X or above are
recommended
- 4GB RAM
Laptop:
- Intel® Core™ i7-4810MQ
- NVIDIA® GeForce® GTX 870M
- 4 GB RAM (8 GB recommended)
1.Mac with an Intel processor: macOS 10.13 or later
2.Mac with an Apple M1 processor: macOS 10.13 ~ macOS 11, 13
(* Not compatible with macOS 12)(Support UVC Protocol)
For 1080p60
iMac 2013:
- 2.9GHz quad-core Intel Core i5 processor
- NVIDIA GeForce GT 750M graphics processor with 1GB of GDDR5
memory
- 16GB of 1600MHz DDR3L onboard memory
MacBook Pro 2013:
- 2.5GHz quad-core Intel Core i7 processor
- NVIDIA GeForce GT 750M with 2GB of GDDR5 memory and
automatic graphics switching
- 16GB of 1600MHz DDR3L onboard memory
MacBook Pro 2017:
- 2.8GHz quad-core Intel Core i7 processor
- AMD Radeon Pro 555(2GB GDDR5) at least
- 16GB of 2133MHz LPDDR3 at least
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