Bartec POLARIS PROFESSIONAL 17-71V1 Series User Manual (English)

Questions and Answers:

S
Sarah JacksonAug 3, 2025
What to do if nothing is shown on the Bartec POLARIS PROFESSIONAL 17-71V1 Touch Panel display?
- B
  Brittany GutierrezAug 3, 2025
  If nothing is showing on the Bartec Touch Panel display, it could be due to several reasons. First, check the power supply connection. If that's not the issue, inspect the external back-up fuse. If the problem persists, the internal fuse may have tripped, or the backlighting might be faulty, or a device malfunction may have occurred; in these cases, return the device to the manufacturer for repair or replacement.
B
brownmaryAug 8, 2025
Why is the background dark on my Bartec POLARIS PROFESSIONAL 17-71V1 Touch Panel?
- P
  paige15Aug 8, 2025
  If the Bartec Touch Panel has a dark background, it might be due to the backlighting reaching the end of its service life, in which case you should return it to the manufacturer to replace the backlighting. Alternatively, the Power Save mode may be activated; try pressing any button to deactivate it.
B
brandon58Aug 13, 2025
Why does my Bartec Touch Panel display turn on and off constantly?
- A
  Albert TaylorAug 13, 2025
  If your Bartec Touch Panel display is constantly turning on and off, the power supply might be too low. Check the cable's diameter and length, referring to Chapter 5.8 for specifications.
I
ilucasAug 18, 2025
How to fix a non-working touchscreen on Bartec POLARIS PROFESSIONAL 17-71V1?
- N
  Nicholas BentonAug 18, 2025
  If the touchscreen on your Bartec Touch Panel isn't working, it could be due to a deactivated or missing driver. Check the driver installation, or install a driver.
T
tiffanymoralesAug 23, 2025
What to do if Bartec POLARIS PROFESSIONAL 17-71V1 has no current consumption?
- B
  brownmarcusAug 23, 2025
  If the Bartec Touch Panel is not consuming current, start by checking the power supply connection. Then, check the external back-up fuse. If neither of those resolves the issue, the internal fuse may have tripped, or the device might have a malfunction, in which case, return it to the manufacturer.
K
Kenneth MillerAug 28, 2025
What to do if my Bartec POLARIS PROFESSIONAL 17-71V1 Touch Panel display always has stripes?
- V
  Vincent DixonAug 28, 2025
  If your Bartec Touch Panel display always has stripes, it could mean the display is defective or the device isn’t booting up. In this case, return it to the manufacturer.

Bartec POLARIS PROFESSIONAL 17-71V1 Series Specifications

General

Category	Touch Panel
Operating System	Windows Embedded Compact 7
Touch Technology	Resistive
Operating Voltage	24 V DC
Protection Class	IP65
Operating Temperature	-20°C to +60°C
Storage Temperature	-30°C to +70°C
Housing Material	Stainless steel
Processor	Intel Atom E3845
Processor Clock Speed	1.91 GHz
Flash Memory	32 GB
Wireless Communication	Wi-Fi 802.11 a/b/g/n
Bluetooth	Bluetooth 4.0
RFID	Optional
RAM	4 GB
Hazardous Area Approval	ATEX, IECEx

Summary

1. Basic Safety Instructions

1.1 Manual Usage Notes

General notes and guidelines for using this manual.

1.2 Product Handling, Use & Operator Duties

Procedures for handling, intended use, and operator responsibilities.

1.5 Safety Information

Key safety information and warnings to ensure safe operation.

1.6 Operation Safety

Comprehensive safety guidelines for operating the POLARIS device.

1.7 Labelling, Standards & Warranty

Info on labels, standards, certificates, and warranty.

2. Product Description

2.1 Definition

Defines the POLARIS PROFESSIONAL Panel PC series and its capabilities.

2.2 Schematic Design

Illustrates system configurations and connection examples for the POLARIS.

3. Explosion Protection and Approvals

ATEX and IECEx Protection Types

Specifies ATEX and IECEx protection types, certifications, and standards.

Special Conditions and Other Approvals

Details special conditions, other certifications, and conformity declarations.

4. Technical Data

4.1 POLARIS Professional General Data

General technical specifications for the POLARIS Professional series.

4.1.2 15" Panel PC Characteristics

Technical data for the 15" POLARIS Panel PC.

4.1.3 15" Sunlight Panel PC Characteristics

Technical data for the 15" Sunlight POLARIS Panel PC.

4.1.4 17.3" Panel PC Characteristics

Technical data for the 17.3" POLARIS Panel PC.

4.1.5 19.1" Panel PC Characteristics

Technical data for the 19.1" POLARIS Panel PC.

4.1.6 24" Panel PC Characteristics

Technical data for the 24" POLARIS Panel PC.

4.2 Keyboard Technical Data

Technical specifications for the POLARIS keyboard, including explosion protection.

4.3 Input Device Variants

Technical data for finger mouse, trackball, touchpad, and joystick.

4.4 Ex i Memory Stick

Technical specifications for the intrinsically safe Ex i memory stick.

4.5 USB Smart Device Data

Technical data for the USB Smart Device, including electrical and connection details.

4.2.1 Keyboard Explosion Protection

4.2.2 Keyboard General Data

General technical specifications and dimensions for the keyboard.

4.2.3 Keyboard Enclosure Details

Specifications for the enclosure of the keyboard.

4.3.1 Input Device Explosion Protection

4.3.2 Input Device General Data

General technical specifications for input devices.

4.3.3 Input Device Variants

Overview of different variants for input devices.

4.4.1 Ex i Memory Stick Explosion Protection

4.4.2 Ex i Memory Stick General Data

General technical specifications for the Ex i memory stick.

4.5.1 USB Smart Device Explosion Protection

4.5.2 USB Smart Device Technical Data

General technical specifications for the USB Smart Device.

4.5.3 USB Smart Device Electric Data

Electrical data for USB connections.

4.5.4 USB Smart Device Bluetooth Data

Technical specifications for Bluetooth connectivity.

4.5.5 USB Smart Device WLAN Data

Technical specifications for WLAN connectivity.

4.6 Product Labelling

5. Transport, Storage, Scope and Assembly

5.1 Transport and Storage

Guidelines for transporting and storing the POLARIS device.

5.3 Scope of Delivery and Accessories

Lists included items and optional accessories available for the POLARIS.

5.4 Assembly and Installation Options

Instructions for assembly and describes different installation options.

6. Installation

6.1 Requirements

Specifies prerequisites for installing the POLARIS, including location and stability.

6.2 Mechanical Installation

Detailed instructions for the mechanical aspects of installing the POLARIS.

6.2.1 Installation in 2G-/2D-Enclosure

6.2.2 Installation as System Solution

How to install the POLARIS as a system solution in stainless steel enclosures.

6.2.3 Enclosure Mounting Options

Instructions for floor, wall, and table mounting the POLARIS.

6.3 Electrical Installation

6.3.1 Installation Guidelines

General guidelines for performing electrical installation work.

6.4 Terminal Compartments

DANGER - Sealed Locking Screw

Warning about opening sealed components and losing explosion protection.

DANGER - Cable Glands and Entries

Warning about using non-certified cable glands and open entries.

6.5 PE Conductor Connection

DANGER - PE Connection

Critical safety warning regarding the PE conductor connection and explosion protection.

ATTENTION - Potential Differences

Warning about potential damage from potential differences.

6.6 Ex e Terminal Compartments

6.6.1 Cable Entries

Guidelines for using Ex certified cable entries in Ex e terminal compartments.

6.6.2 Supply Voltage Terminal Assignment

6.6.3 Ethernet Terminal Assignment

Details the RJ45 plug pin assignment for Ethernet connections.

6.6.4 RS422 Interface

6.6.5 RS485 Interface

6.6.6 PROFIBUS-DP Interface

6.6.7 TTY Interface

6.6.8 RS232 Interface

6.6.9 Siemens PROFIBUS-DP Interface

6.6.10 USB Interface

6.6.11 Interface RS422/USB

RS422/USB interface configuration details.

6.7 Ex i Terminal Compartment

DANGER - Approved Accessories

Warning that unapproved accessories jeopardize explosion protection.

6.7.1 PS/2 for Input Devices

Connection details for PS/2 input devices to the Ex i compartment.

6.7.2 Ex i USB Interface

6.7.3 Ex d socket (optional)

DANGER warning and connection details for the optional Ex d socket.

6.7.4 BARTEC BCS 160ex Hand Scanner

6.7.5 Fibre-optic Port

DANGER - Fibre-optic Connections

Critical warning about risks with fibre-optic connections in explosive atmospheres.

6.8 EMC (Electromagnetic Compatibility)

General EMC Notes

General information on EMC compliance and using shielded conductors.

6.8.1 Voltage Supply

Guidelines for voltage supply, including DC variants and voltage drop calculations.

6.8.2 Back-up Fuse

6.8.3 Interference Suppression

Basic measures to ensure freedom from interference during installation.

6.8.4 Shielding

6.8.5 Connection of Shielding

Methods for connecting shielding for optimal damping.

6.8.6 Examples of Shielding Connections

Examples of double-sided and single-sided shield connection methods.

6.8.7 Ethernet Cable

7. Commissioning

7.1 Final Inspection

Requirements and checklist for final inspection before commissioning.

8. Operation

8.1 Operating System

Information on pre-installed Windows operating systems and licensing.

8.2 Commissioning Software

Details on using commissioning software, including write filter management.

8.2.2 Windows 7 Ultimate UWF Management

8.3 On-board Bartec Recovery Solution

Overview of the on-board recovery solution for device restoration.

8.3.2 Starting Recovery Mode

Steps to enter the device into recovery mode.

8.3.3 Recovery Surroundings

8.3.4 Recovery Application

Details on the recovery application process and accepting licence terms.

8.3.5 Restoration in the Work State

8.3.6 Finish the Recovery

Final steps to complete the recovery process and restart the device.

8.4 Recovery/Backup Function

8.4.2 Backup Responsibility

Emphasizes user responsibility for backing up the POLARIS and its functions.

8.4.3 Switching Off and Shutting Down

Proper procedures for switching off and shutting down the device.

8.5 Network (Ethernet) Setup

8.5.1 Requirements

Steps for physically connecting and configuring the Ethernet network connection.

Internet Protocol Configuration

Touchscreen Software

Information about pre-installed touchscreen software and its availability.

9. Faults and Troubleshooting

Common Faults and Remedies

Lists common faults, their possible causes, and recommended remedies.

10. Maintenance, Inspection, Repair

10.1 Maintenance Intervals

Recommended intervals and conditions for device maintenance.

10.2 Inspection

Requirements for periodic inspection by qualified electricians.

10.3 Maintenance and Repair Work

Guidelines and regulations for performing maintenance and repair work.

10.3.1 Instructions for Repairs

11. Disposal

12. Dispatch and Packaging Instructions

13. Accessories, Spare Parts

14. Order Numbers

15. Additional Information

Resistance List - Polyester Front Foil

Details the resistance of the polyester front foil to various chemicals and materials.

Bartec POLARIS PROFESSIONAL 17-71V1 Series User Manual

Table of Contents