BBE 862 - Page 13

SERVICE
We recommend that if at all possible a BBE 862 Sonic Maximizer which requires service be sent to our facility
in Huntington Beach, CA. We request that a "RETURN AUTHORIZATION" be issued by the dealer from whom
you purchased the unit. If this is not possible, call BBE Sound, Inc. directly at (714) 897-6766, to obtain a
"RETURN AUTHORIZATION." Include a copy of the bill of sale with the unit when it is shipped to BBE Sound
Inc., so that the service process can be expedited.
As the repair turnaround time is minimal, we request that the unit be sent directly to BBE Sound, Inc. This
helps us add reliability data to our files for use in designing future products.
MAINTENANCE
Maintenance of the BBE 862 Sonic Maximizer is limited to proper cleaning of the unit with a mild household
cleaner such as Formula 409*'^ or Windextin. The chassis and cover are steel finished with a durable
polyurethane paint, while the front panel is an anodized aluminum extrusion.
There are no user replaceable parts and the unit should not be opened for any reason unless you are a
qualified technician. Calibration should be performed if parts are replaced or if a performance check-out
indicates a problem with calibration. Long term use has shown that over the life of the unit there is little or no
drift of the components in the BBE 862 which would cause a change in calibration. A conservative design
philosophy has resulted in a piece of equipment which should give years of trouble-free service.
WARRANTY
Warranty registration of the unit to BBE Sound Inc. is not necessary. However, it is strongly recommended that
a copy of the bill of sale is retained for future reference.
IT IS THE SOLE RESPONSIBILITY OF THE END USER TO PROVIDE THE BILL OF SALE OR OTHER
MEANS OF PROOF OF PURCHASE TO VALIDATE THE WARRANTY IF WARRANTY SERVICE IS
REQUIRED.
The BBE 862 Sonic Maximizer is warranted against defects in material and workmanship for a period of (5) five
years from date of purchase from BBE Sound Inc. or from an authorized dealer.
During this period, we will repair units free of charge providing that they are shipped prepaid to BBE Sound,
Inc., 5381 Production Drive, Huntington Beach, CA 92649. BBE Sound, Inc. will pay return UPS shipping
charges within the USA. All charges related to non-US shipping, including customs clearance, will be billed.
The warranty will be honored for the longer of either 90 days from the date of any service or the remainder of
the original 5 Year factory warranty.
This warranty will be considered null and void by BBE Sound, Inc. if any of the following is found:
1. The equipment has been physically damaged.
2. The equipment shows signs of abuse.
3. The equipment has been electrically damaged by improper connection or
attempted repair by the customer or a third party.
4. The equipment has been modified without authorization.
5. The bill of sale indicates that the purchase date of the equipment is not within
the warranty period.
All non-warranty repairs are warranted for a period of 90 days from the date of service.
BBE Sound, Inc. is NOT LIABLE FOR CONSEQUENTIAL DAMAGES. Should the pre-amp fail to operate for
any reason, our sole obligation is to repair the unit as described above.
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