Problem:
The Easy Install Wizard cannot connect my Router to the Internet.
Solution:
If the Easy Install Wizard is not able to connect the Router to the
Internet, please check the following items:
1. Use the troubleshooting suggestions within the Easy
Install Wizard. If the troubleshooting screen does not open
automatically, click on the “Troubleshoot” button in the lower,
right-hand corner of the Easy Install Wizard window.
2. If your ISP requires a user name and password, make sure that
you have typed in your user name and password correctly.
Some user names require that the ISP’s domain be at the
end of the name. Example: “myname@myisp.com”. The “@myisp.
com” part of the user name may need to be typed as well as
your user name.
If you continue to have no Internet connection, reference the
section titled “Manually Configuring Network Settings” (page 90
of this User Manual) for an alternate setup method.
Problem:
• The Easy Install Wizard completed installation, but my web
browser doesn’t work.
• I am unable to connect to the Internet. The Router’s “WAN” light
is off and the “Connected” light is blinking.
Solution:
If you cannot connect to the Internet, the “WAN” light is off, and the
“Connected” light is blinking, the problem may be that your modem
and Router are not connected properly.
1. Make sure the network cable between the modem and the
Router is connected. We strongly recommend using the cable
that was supplied with your cable or DSL modem for this
purpose. The cable should be connected at one end to the
Router’s “Internet/WAN” port, and at the other end to the
network port on your modem.
To Next Page
Loading...
