Troubleshooting tips:
Pairing issues
If you are having a hard time initially pairing your device, there are a few things that you can
try.
1. Turn the Bluetooth on your phone off and back on again
2. Turn the WiFi off
3. Reboot your phone
4. Move away from other Bluetooth devices
Due to the changes that Google has made to the Bluetooth sync process in Android 6 and newer,
if you are using Android 6 (Marshmallow), please make sure to turn on the location services on
your phone and make sure to grant the Leaf app location permission in your phone’s settings.
If you have the Leaf or Time paired in the Bluetooth settings of your phone, make sure to
unpair it there as this will only make the sync process harder and then give the above steps a
few more tries.
Syncing issues
If you are having a hard time getting your Leaf to sync, there are a few things that you can try.
1. Turn the Bluetooth on your phone off and back on again
2. Turn the WiFi off
3. Reboot your phone
4. Move away from other Bluetooth devices
Due to the changes that Google has made to the Bluetooth sync process in Android 6 and newer,
if you are using Android 6 (Marshmallow), please make sure to turn on the location services on
your phone and make sure to grant the Leaf app location permission in your phone’s settings.
If you have the Leaf paired in the Bluetooth settings of your phone, make sure to unpair it
there as this will only make the sync process harder and then give the above steps a few more
tries.
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