How to fix a BenQ Projector that does not turn on?
If your BenQ Projector isn't turning on, first, ensure the power cable is securely plugged into both the projector's AC inlet and a functioning power outlet, and that the outlet switch is on. If the projector is battery-powered, plug in the power adapter and charge it until the LED indicator turns breathing green. Then, press and hold the power key on the projector for 3 seconds to turn it on.
What to do if BenQ Portable Entertainment cannot find desired SSID?
• For 2.4G frequency, make sure the router’s SSID is at channel 1 to 11. • For 5G frequency (A and C SKU), make sure the router’s SSID is at channel 36, 40, 44, 48, 149, 153, 157 or 161. • For 5G frequency (E SKU), make sure the router’s SSID is at channel 36, 40, 44 or 48.
Why is the picture blurred on my BenQ Portable Entertainment?
If your BenQ Projector picture is blurred, adjust the focus of the lens using the focus key on the remote control. Also, adjust the projection angle and direction as well as the height of this projector if necessary.
Why is the screen brightness changing on my BenQ Portable Entertainment?
If the screen brightness of your BenQ Projector changes, it might be because the adapter is removed. The lamp brightness is decreased in Battery Mode to support 3 hours of projection. If a brighter screen is preferred, connect the power adapter to the projector or change the Light Mode to any mode other than Battery Mode.
What to do if image or audio is unstable on BenQ Projector?
If the image or audio from your BenQ Projector is unstable, ensure the connection cables are correctly connected to the appropriate terminals. If you are using the internet, connect to another wireless AP or to an Internet channel of better speed. If you are using Bluetooth, make sure the projector is within the effective range of Bluetooth connection and that there is as less radio frequency interference as possible when using a 2.4G network.
Why is my BenQ Portable Entertainment Projector remote control not working correctly?
If your BenQ Projector remote control isn't working, first replace both batteries with new ones. If that doesn't work, make sure there is no obstacle between the remote control and the projector. Finally, ensure you are standing within 8 meters (26.2 feet) of the projector.
What to do if BenQ Projector shows no input source?
If you see 'no input source' on your BenQ Projector, first turn on the video source and check that the signal cable is connected correctly. If the input source is the USB-C™ port, make sure the source device supports DisplayPort and is connected to the projector with a USB-C™ Gen 3.1 cable. Also verify that the video or audio file format is supported by the projector.
Why BenQ Portable Entertainment cannot project screen via USB-C?
If your BenQ Projector cannot project the screen on mobile phones or laptops via USB-C™ cables, make sure the USB-C™ port on the device has DisplayPort functionality (with a DisplayPort IC inside), supports DisplayPort version 1.1 (or above) and timings as listed in Timing chart on page 122. Also, use a USB-C™ Gen 3.1 cable to ensure sufficient bandwidth for media data transmission.
How to install apps on BenQ Portable Entertainment Projector without Google Play?
On the BenQ Launcher home screen, select the Aptoide icon to access the app market and download apps for streaming contents, because Aptoide, instead of Google Play, is provided for streaming apps download.
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