Certificates....................................................................................................................................................................................................................................................209
Certificate servers.........................................................................................................................................................................................................................................215
Key stores........................................................................................................................................................................................................................................................217
Smart cards....................................................................................................................................................................................................................................................219
Software tokens............................................................................................................................................................................................................................................222
About PGP keys.............................................................................................................................................................................................................................................222
About security self-tests..............................................................................................................................................................................................................................223
Verify security software ..............................................................................................................................................................................................................................223
Security troubleshooting.............................................................................................................................................................................................................................223
Third-party application control......................................................................................................................................................................................................225
About permissions for third-party applications.......................................................................................................................................................................................225
Reset connection permissions for third-party applications ..................................................................................................................................................................225
About direct Internet connections for third-party applications............................................................................................................................................................225
Set up a direct Internet connection for a third-party application........................................................................................................................................................225
Set permissions for a third-party application..........................................................................................................................................................................................225
Connection permissions for third-party applications.............................................................................................................................................................................226
Interaction permissions for third-party applications..............................................................................................................................................................................226
Data permissions for third-party applications.........................................................................................................................................................................................227
BrickBreaker.......................................................................................................................................................................................................................................229
About BrickBreaker......................................................................................................................................................................................................................................229
BrickBreaker capsules.................................................................................................................................................................................................................................229
BrickBreaker scoring....................................................................................................................................................................................................................................230
Play BrickBreaker.........................................................................................................................................................................................................................................230
Adjust the volume for BrickBreaker...........................................................................................................................................................................................................230
Set the paddle speed...................................................................................................................................................................................................................................230
Submit a score to the BrickBreaker high score web site.........................................................................................................................................................................231
Check the high scores on the BrickBreaker web site...............................................................................................................................................................................231
Service books..................................................................................................................................................................................................................................... 233
About service books......................................................................................................................................................................................................................................233
Accept a service book ..................................................................................................................................................................................................................................233
Delete a service book...................................................................................................................................................................................................................................233
Troubleshooting.................................................................................................................................................................................................................................235
BlackBerry basics troubleshooting...............................................................................................................................................................................................................10
Phone troubleshooting...................................................................................................................................................................................................................................33
Message troubleshooting..............................................................................................................................................................................................................................68
Typing troubleshooting...................................................................................................................................................................................................................................81
Attachment troubleshooting.........................................................................................................................................................................................................................93
Synchronization troubleshooting.................................................................................................................................................................................................................98
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