Name: Blackberry Curve 9380
Brand: Blackberry
Rating: 4 (1 reviews)

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I forgot the PIN for Parental Controls

Once a PIN for Parental Controls has been set, it can't be recovered. To set a new PIN, you must delete all smartphone

data.

Related information

Change Parental Controls, 323

Turn off Parental Controls, 323

Delete smartphone data, third-party applications, or media card files, 322

User Guide Security

351

Table of Contents3
Quick Help9
Getting Started: Your Smartphone9
- Insert the Sim Card10
- Smart Tags11
- Mobile Hotspot Mode12
- Parental Controls12
- Home Screen Customization13
- About Blackberry ID14
- Application Icons17
- Instant Messaging18
- Personal Organizer19
- Sounds and Alerts20
- Home Screen Icons21
- Phone Icons22
- Calendar Icons23
- Your Home Screen24
- Home Screen at a Glance24
- Change Themes26
- Set the Number of Icons that Appear on the Home Screen26
- Feature Availability27
Popular Topics28
Copy Contacts from Your Sim Card to Your Contact List30
Popular Tips32
- And Files37
- Audio and Video Files40
Common Troubleshooting41
Tips and Shortcuts46
Tips: Doing Things Quickly46
Tips: Extending Battery Life47
Tips: Finding Apps48
Tips: Freeing Space for Your Music, Pictures, Videos, and Files49
Tips: Freeing Space to Optimize Your Smartphone's Performance50
Tips: Updating Your Software51
Tips: Keeping Your Information Safe51
Tips: Managing Indicators52
Shortcuts: Phone53
Shortcuts: Typing with the Touch Screen Keyboard53
Shortcuts: Media54
Troubleshooting: Shortcuts55
Phone56
How To: Phone56
- Make a Call57
- Answer or End a Call57
- Find Your Phone Number57
- Phone Basics57
- Answer a Second Call58
- Place a Call on Hold59
- Emergency Calls60
- Make an Emergency Call60
- Speed Dial62
- Start or Stop Forwarding Calls63
- Fixed Dialing and Smart Dialing64
- Turn on Fixed Dialing65
- Conference Calls66
- Make a Conference Call67
- Call Logs68
- Delete Call Logs68
- Multiple Phone Numbers69
- Phone Options70
- Turn off the Prompt that Appears before You Delete Items71
- Reset a Call Timer72
- Voice Mail73
- Set up Your Voice Mail73
- Check Your Voice Mail74
Troubleshooting: Phone75
- I Can't Block Calls76
- I Can't Check My Voice Mail76
- My Headset Makes Calls Instead of My Smartphone78
Voice Commands79
How To: Voice Commands79
- Available Voice Commands80
- Change the Language for Voice Commands80
Troubleshooting: Voice Commands81
Messages83
How To: Messages Application83
- Show or Hide Messages from the Messages Application84
- View or Hide Call Logs in the Messages Application84
- Set up an Email Address87
- Change Options for Your Personal Email Account87
- Compose and Send an Email88
- Save a Message88
- Attach a File to an Email89
- Viewing and Replying to Email90
- View Saved Messages90
- Delete a Message91
- Mark a Message as Read or Unread91
- Synchronizing Email95
- Google Mail98
- Compose and Send a Text Message100
- About Text Messages100
- Text Messages100
- Reply to or Forward a Text Message101
- Add an Appointment to Your Calendar from a Text Message101
- Cell Broadcasting102
- Pin Messages104
- About Pin Messages104
- Contact Cards108
- Security Options for Messages109
- Reset a Blocked Message Counter110
- Change Options for Downloading Attachments in Encrypted Messages115
- Change the Default Message Classification116
- I Can't Open an Attachment in an Encrypted Message118
Troubleshooting: Messages Application119
- Some Messages no Longer Appear on My Smartphone120
- Message Inbox121
- I'M Not Receiving Text Messages124
- I Can't Turn on Cell Broadcasting124
Files and Attachments125
How To: Files125
Managing Files and Attachments128
Troubleshooting: Files132
Media133
How To: Media133
- Amplify the Volume Using the Audio Boost Feature134
- Copy, Move, Rename, or Delete a File134
- Sort Media Files136
- Receive a Media File Using Bluetooth Technology137
- Supported Audio and Video File Formats and Extensions137
- Shuffle or Repeat Songs139
- Rename or Delete a Playlist140
- Display Closed Captions in Videos141
- Video Camera141
- Record a Video142
- Camera at a Glance143
- Take a Picture144
- Reduce Blurriness in the Pictures that You Take146
- View Pictures as a Slide Show148
- Voice Notes149
- Record a Voice Note149
Troubleshooting: Media152
- I Can't Open Media Files153
- Some Pictures that I Take Are Blurry153
- I Can't Use a Shortcut155
Ring Tones, Sounds, and Alerts156
How To: Ring Tones, Sounds, and Alerts156
- Add or Delete a Contact Alert158
- Silence Your Smartphone158
- Change Alarm Notification Options159
- Turn on or Turn off Event Sounds159
Troubleshooting: Ring Tones, Sounds, and Alerts160
Browser161
How To: Browser161
- Browser Basics162
- Browsing the Internet162
- Browse the Internet162
- View Your Browser History163
- Close the Browser164
- Browser Bookmarks165
- Browser Options167
- Delete Browser History169
- Delete Browsing Information169
- Browser Security170
- Browser Push172
- Rss Feeds173
Troubleshooting: Browser174
Calendar176
How To: Calendar176
- Manage Data Synchronization Conflicts177
- Synchronize Organizer Data over the Wireless Network177
- About Synchronization Conflicts177
- Calendar Basics178
- Set an Alarm in the Calendar179
- Switch Calendars179
- Respond to a Meeting Invitation180
- Calendar Options182
- Show Tasks in the Calendar183
- Conference Call Meetings183
- Create a Conference Call Meeting from Your Smartphone184
- Create a Conference Call Meeting from Your Computer184
Troubleshooting: Calendar185
Contacts187
How To: Contacts187
- Change or Delete a Contact188
- Change or Delete a Sim Card Contact189
- About Categories190
- Synchronizing Contacts191
- About Backing up and Restoring Smartphone Data192
- Personal Distribution Lists193
- Multiple Contact Lists194
- Contact List Options194
- Change the Display Options for Contacts195
Troubleshooting: Contacts196
Clock198
How To: Clock198
- Change the Clock Face199
- Turn on the Alarm199
- Silence the Alarm200
- Set Options for Bedside Clock Mode200
- Turn on Bedside Clock Mode200
- Use the Stopwatch201
- Use the Timer201
- Change Timer Notification Options201
Troubleshooting: Clock202
Tasks and Memos203
Create a Task or Memo203
Send a Task or Memo203
Change or Delete a Task or Memo203
Hide Completed Tasks204
Show Tasks in the Calendar204
Change the Status of a Task204
Synchronizing Tasks and Memos205
About Categories207
Categorize a Contact, Task, or Memo207
Create a Category for Contacts, Tasks, or Memos207
Turn off the Prompt that Appears before You Delete Items208
Typing209
How To: Typing209
- Typing Input Methods211
- About Typing Input Methods211
- Type Text Using Suretype Technology212
- Set the Trackpad Sensitivity214
- Set the Touch Screen Sensitivity214
- Set the Cursor Speed214
- Custom Dictionary215
- Word Substitution215
- Spelling Checker217
Troubleshooting: Typing218
Keyboard220
How To: Keyboard220
- Assign an Application to a Convenience Key221
- Turn on Key Tones221
- No Application Opens When I Press a Convenience Key222
Language224
How To: Language224
Troubleshooting: Language226
Screen Display227
How To: Screen Display227
- Organizing Applications on the Home Screen228
- Change Where Apps that You Download Appear229
- Turn on Flashing Led Notification for Wireless Coverage230
Troubleshooting: Screen Display232
GPS Technology233
How To: GPS Technology233
- Prevent Others from Tracking Your Location234
- Get Your Gps Location234
Troubleshooting: GPS Technology235
Compass236
How To: Compass236
Maps238
How To: Maps238
Personalize: Maps242
- Change the Display Language for Maps243
- Keep Backlighting on When You Track Your Movement243
Troubleshooting: Maps244
Applications245
How To: Applications245
View Properties for an Application246
Troubleshooting: Applications247
Blackberry ID251
How To: Blackberry ID251
Change Your Blackberry ID Information252
Blackberry Device Software253
How To: Blackberry Device Software253
Troubleshooting: Blackberry Device Software255
Manage Connections257
Mobile Network257
- About Roaming and International Roaming258
- Switch Wireless Networks Manually259
- Turn on or Turn off Data Service or Set Roaming Options259
- Delete a Wireless Network from the Preferred Wireless Network List260
- About the Preferred Wireless Network List260
- Add a Wireless Network to the Preferred Wireless Network List260
- Preferred Wireless Network List260
- Change the Connection Speed for the Wireless Network261
- Wireless Coverage Indicators262
- Error Messages263
Wi-Fi Technology264
- Change, Move, or Delete a Saved Wi-Fi Network266
- Prevent Your Smartphone from Connecting to a Saved Wi-Fi Network266
Mobile Hotspot Mode274
How To: Mobile Hotspot Mode274
Troubleshooting: Mobile Hotspot Mode277
Bluetooth Technology278
How To: Bluetooth Technology278
- Send Contact Cards Using Bluetooth Technology281
- Bluetooth Technology Options282
- Bluetooth Profiles282
- Turn off a Bluetooth Profile283
- Restrict Outgoing Calls284
- Turn off the Prompt that Appears When Connecting or Pairing285
- Turn off Automatic Reconnection to Bluetooth Enabled Devices285
Troubleshooting: Bluetooth Technology286
I Can't Share Contacts with a Paired Bluetooth Enabled288
NFC Technology289
How To: NFC Technology289
Troubleshooting: NFC Technology295
Media Server297
How To: Media Server297
Smart Accessories299
About the Smart Accessories Application299
Set up a New Dock299
Change a Dock Profile300
Delete a Saved Dock Profile300
Power and Battery301
How To: Power and Battery301
- Reset Your Smartphone303
- Check the Battery Power Level303
Troubleshooting: Power and Battery305
Storage Space and Media Cards306
How To: Storage Space and Media Cards306
- Restore Smartphone Data from Your Media Card309
- About Compression310
- About File Encryption310
Troubleshooting: Storage Space and Media Cards312
Search313
How To: Search313
- Search for Messages314
- Message Search Criteria315
- Do more with Your Message Search Results316
Troubleshooting: Search317
Security319
How To: Security319
- Set or Change Your Smartphone Password320
- Change When Your Smartphone Locks Automatically with a Password321
- Set a Limit for Smartphone Password Attempts321
- Delete Smartphone Data, Third-Party Applications, or Media Card Files322
- Turn on Parental Controls322
- Change Parental Controls323
- Password Keeper324
- Turn on Encryption326
- Sim Card328
- Protect Your Sim Card with a Pin Code328
- Memory Cleaning328
- About Pgp Keys330
- Certificate Servers337
- Change Connection Information for a Certificate Server338
- Connection Options for Ocsp and Crl Servers338
- Send Connection Information for a Certificate Server338
- Change the Key Store Password339
- About the Key Store339
- Key Store339
- Change the Refresh Rate for Certificate Revocation Lists341
- Reject Certificate Revocation Lists from Unverified Crl Servers341
- Smart Cards341
- Import a Certificate from a Smart Card342
- Vpn Settings345
- Verify Security Software Manually345
Troubleshooting: Security349
I Forgot the Pin for Parental Controls351
Service Books and Diagnostic Reports352
Run, View, Send, or Delete a Diagnostic Report352
Accept, Delete, or Restore a Service Book352
Set a Default Recipient for Diagnostic Reports353
Find Your Smartphone Model Number and Version of the Blackberry Device Software353
I Can't Run or Submit a Diagnostic Report353
Synchronization355
How To: Synchronization355
- Manage Email Reconciliation Conflicts356
- Your Smartphone357
Troubleshooting: Synchronization358
Accessibility Options360
How To: Accessibility360
- Audio and Phone Accessibility Options361
- Hearing Aid Mode362
- Tty Support362
- Voice Dialing363
- Typing Accessibility Options364
Calculator366
Use the Calculator366
Convert a Measurement366
Glossary367
Legal Notice369

Blackberry Curve 9380 User Manual

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Brand	Blackberry
Model	Curve 9380
Category	Cell Phone
Language	English