11
Troubleshooting
Ifaconditionlistedbelowoccurs,pleasecheckthefollowingitemsbeforecallingcustomerservice.
Problem Possible causes Solution
Theunitdoesn’toperate Hasthepowercordbeen
disconnected?
Plugthepowercordintotheoutlet
Isthetankfullindicationlamp
blinking?
(Thetankisfullorinawrong
position.)
Emptythewaterinthedrainage
tankandthenrepositionthetank
Isthetemperatureoftheroomabove
35°Corbelow5°C?
Theprotectiondeviceisactivated
andtheunitcannotbestarted
Thedehumidifyingfunction
doesn’twork
Istheairlterclogged? Cleantheairlterasinstructed
under“Cleaningthedehumidier
Istheintakeductordischargeduct
obstructed?
Removetheobstructionfromthe
dischargeductorintakeduct
Noairisdischarged Istheairlterclogged? Cleantheairlterasinstructed
under“Cleaningthedehumidier
Operationisnoisy Istheunittiltedorunsteady? Movetheunittoastable,sturdy
location
Istheairlterclogged? Cleantheairlterasinstructed
under“Cleaningthedehumidier
E1 CODE Pipetemperaturesensorfailed? Replacepipetemperaturesensor.
Contactqualiedtechnicalservice.
Guarantee
Wetakespecialcaretoselecthighqualitymaterialsandusemanufacturingtechniquesthatallowusto
createproductsincorporatingdesignanddurability.Thisproducthasamanufacturer’sguaranteeof2years
againstmanufacturingdefects,fromthedateofpurchase(ifboughtinstore)ordateofdelivery(ifbought
online),atnoadditionalcostfornormal(non-professionalorcommercial)householduse.
Tomakeaclaimunderthisguarantee,youmustpresentyourproofofpurchase(suchasasalesreceipt,
purchaseinvoiceorotherevidenceadmissibleunderapplicablelaw),pleasekeepyourproofofpurchasein
asafeplace.Forthisguaranteetoapply,theproductyoupurchasedmustbenew,itwillnotapplytosecond
handordisplayproducts.Unlessstatedotherwisebyapplicablelaw,anyreplacementproductissuedunder
thisguaranteewillonlybeguaranteeduntilexpiryoftheoriginalperiodguaranteeperiod.
Thisguaranteecoversproductfailuresandmalfunctionsprovidedtheproductwasusedforthepurpose
forwhichitisintendedandsubjecttoinstallation,cleaning,careandmaintenanceinaccordancewiththe
informationcontainedinthesetermsandconditions,intheusermanualandstandardpractice,providedthat
standardpracticedoesnotconictwiththeusermanual.
Thisguaranteedoesnotcoverdefectsanddamagecausedbynormalwearandtearordamagethatcould
betheresultofimproperuse,faultyinstallationorassembly,neglect,accident,misuse,ormodicationofthe
product.Unlessstatedotherwisebyapplicablelaw,thisguaranteewillnotcover,inanycase,ancillarycosts
(shipping,movement,costsofuninstallingandreinstalling,labouretc),ordirectandindirectdamage.
Iftheproductisdefective,wewill,withinareasonabletime,replace.
Rightsunderthisguaranteeareenforceableinthecountryinwhichyoupurchasedthisproduct.Guarantee
relatedqueriesshouldbeaddressedtothestoreyoupurchasedthisproductfrom.
Theguaranteeisinadditiontoanddoesnotaffectyourstatutoryrights.
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