BMW XM - Page 379

Storage
Storage for the first-aid kit is provided in the
left storage compartment of the cargo area.
Pull the lug.
BMW Assist
Principle
In the event of a breakdown, accident or if you
have any questions about the vehicle, BMW
Assist can be used to contact BMW Group's
customer support.
General information
The offering depends on the vehicle equip-
ment and the national-market version.
For more information on this service, the vehi-
cle manufacturer recommends contacting an
authorized service center or the hotline/cus-
tomer support.
Starting services
1.
Apps menu
2. "All apps"
3. "BMW Assist"
4. "BMW Assist"
A voice connection to customer support is be-
ing established.
BMW Roadside Assistance
Principle
BMW Group Roadside Assistance can be con-
tacted if assistance is needed in the event of a
breakdown.
General information
In the event of a breakdown, data on the ve-
hicle's condition is transmitted to the BMW
Roadside Assistance.
There are various ways of contacting BMW
Roadside Assistance.
▷ Via additional text in the Check Control
message.
▷ Via a call with a mobile phone.
▷ Via the BMW app.
Functional requirements
▷ Active ConnectedDrive contract, equipment
with intelligent emergency call or BMW
ConnectedDrive services.
▷ Cellular network reception.
▷ Standby state is switched on.
Starting BMW Roadside Assistance
manually
If the vehicle is equipped with Teleservices,
support is first offered through Teleservice Di-
agnosis and, where applicable, then through
Teleservice Help.
1.
Apps menu
2. "All apps"
3. "BMW Assist"
4. "BMW Roadside Assistance" or select the
desired service.
Follow the displays on the control display.
A voice connection is established.
Seite 379
Breakdown Assistance
MOBILITY
379
Online Edition for Part no. 01405A8A608 - VI/23