Troubleshooting
General Trouble
Problem Reason Solution
No display on the keypad
after power up
– AC power or battery fuse
failure
– Abnormal RBGY wiring
– Check if the AC power
and battery fuses are
properly connected and
operate normally
– Reconnect RBGY
No response to the keypad
operation (wrong tone
sounds on pressing any key).
– Abnormal RBGY wiring
– The keypad is locked
after many times of
wrong passwords are
entered
– Wrong jumper when
multiple keypads are
used
– Reconnect RBGY
– Operate after 3 minutes
– Set the jumper again
referring to the
information on keypad
address settings
Constant on of the zone
indicator.
– Wrong zone wiring
– Abnormal detector
function
– Zone EOL resistor is not
correctly connected to
the end of the detector
– Enter zone wiring once
again
– Reset the detector
– Correctly connect the
zone EOL resistor to the
end of the detector
Fault indicator constant on /
flash
– Date and time fault
displayed in
programming although
date and time are not set
– Backup battery is not
connected or the voltage
of the battery connected
is lower than 12V
– Alarm siren is not
connected
– The telephone number is
incorrectly set
– Telephone network is
not connected
– The tamper switch is not
connected
– External module should
be used for
programming, but it not
actually connected
– Set date and time
– Connect the battery or
resume the voltage of
the battery to over 12V
– Connect the alarm siren
(with the alarm siren
substituted by a resistor
of 1K)
– Correctly set the
telephone number again
– Connect the telephone
network
– Connect the tamper
switch or the short
circuit jumper
– Connect modules for
programming such as
DX2010, DX3010, B426,
or ITS-DX4020-G
9
9.1
142 en | Troubleshooting AMAX panel
2015.05 | 06 | F.01U.309.277 Installation Manual Bosch Sicherheitssysteme GmbH