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NOTE: If this is a first time installation, follow the
instructions in the App Setup section of this User
Guide to register your thermostat to your smart device.
The following may cause a failed connection
to the device:
▶ Wi-Fi signal is too weak
▶ 5 GHz Wi-Fi network is not supported
▶ SSID contains space or non-ASCII characters
▶ Incorrect password
▶ Wi-Fi is okay but your internet is unavailable
▶ Additional web authentication is not supported
After you have successfully established a connection, your
network name appears. If your thermostat is already
registered to your account on your smart device, your
User ID name appears.
NOTE: For all smart devices that require access to the
same thermostat, you must use the same account.
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