Bosch HII8047C - 11.2.1 Additional information; 11.2.2 Cookware test; 11.2.2.1 Possible Results for Cookware Suitability Test; 12 Customer Service

Customer Service en-us
47
Issue Cause and troubleshooting
The cookware produces a
crackling noise.
The cookware is made from different multilayered materials
▶ Refer to the section on Cooking with Induction to learn more about suitable
cookware.
You are using cookware of different sizes and different materials.
▶ Refer to the section on Cooking with Induction to learn more about suitable
cookware.
Additional information
Notes
¡ If lights up on the display, press and hold the touch
key for the cooking zone in question, in order to read
the fault code.
¡ If the fault code is not listed in the table, disconnect the
cooktop from the power supply, wait 30seconds, and
then reconnect it again. If the display appears again,
contact Customer Support and tell them the precise
fault code.
¡ If a fault occurs, the appliance will not switch to standby
mode.
Cookware test
With this function you can check the speed and quality of
the cooking process for individual pieces of cookware.
Requirements
¡ The cookware is cold.
¡ You have read the recommendations for induction
cooking.
1. Fill the cookware with approximately 8oz. (200ml) of
water.
2. Place the cookware on the cooking zone that best
matches the base of the cookware. Center the
cookware on the cooking zone.
If the diameter of the cooking zone is much smaller than
the diameter of the cookware, only the middle of the
cookware will heat up. This may have a negative effect
on the cooking results.
3. Select in the basic settings.
4. Touch any control element in the settings range.
a flashes in the cooking zone display.
a The result of the test appears in the cooking zone
display after 10seconds.
→ "Possible Results for Cookware Suitability Test",
Page47
Note:The flexible cooking zone only counts as a single
cooking zone; place no more than one item of cookware
on it.
Possible Results for Cookware Suitability Test
There are three possible outcomes for the cookware
suitability test.
Dis
pla
y
Meaning
The cookware is not suitable for the cooking zone.
It will not heat up.
If possible, test the cookware again on a smaller
cooking zone.
The cookware takes longer than expected to heat
up. The cooking process is not ideal.
If possible, test the cookware again on a smaller
cooking zone.
The cookware heats up correctly. The cooking
process is good.
Customer Service
12 Customer Service
Customer Service
With any warranty repair, we will make sure your
appliance is repaired by an authorized service provider
using genuine replacement parts. We use only genuine
replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact Customer Service, you will need the model
number (E-Nr.) and the production number (FD) of your
appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories