MIC IP starlight 7000i Status Codes | en 75
Bosch Security Systems User Manual 2017.11 | 1.2 |
Status
Code
Description Recommended action
(to be completed by a qualified Service
Technician)
20 Camera is configured to use the
“Hard Pan Limits” (HPL) feature,
and it has been powered-up with
pan position in the forbidden zone.
Temporarily remove one of the hard pan
limits (as described in PTZ Settings, page 36),
pan the camera out of the forbidden zone,
and then restore the hard pan limit.
Reboot the camera by powering the camera
off and then on, or by clicking the button
Reboot in the camera’s web browser
(Configuration > Camera > Installer Menu
>Reboot device).
Note: If pan movement is blocked only in one
direction, but possible in the other direction
(as when the camera is near the HPL), then
no status code appears.
21 Illuminator error: IR Reboot the camera by powering the camera
off and then on, or by clicking the button
Reboot in the camera’s web browser
(Configuration > Camera > Installer Menu
>Reboot device).
If this action does not resolve the problem,
contact the nearest Bosch Security Systems
Service Center. The Service Center may
request information from the diagnostics log
of the camera (accessible from the Service
menu).
23 An internal error has occurred.
(The optical video screen becomes
blue for 1 or 2 seconds during the
camera’s recovery procedure.)
If this problem begins to occur on a regular
basis:
1. Verify that the power source to the camera
is not experiencing brown-out conditions.
2. Verify that the camera’s earth ground
connection is attached per earlier
instructions.
If these actions do not resolve this problem,
contact the nearest Bosch Security Systems
Service Center.
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