Repair Instructions – Dishwashers
2016-03-02 / DIS 840_58300000176874_ara_en_c Copyright by BSH Hausgeräte GmbH Page 1 of 157
1 Concerning this document 3
1.1 Important information......................................................................................3
1.2 Explanation of symbols...................................................................................3
2 Safety 5
2.1 Qualification.................................................................................................... 5
2.2 General safety information............................................................................. 5
2.3 Product-specific safety information.................................................................6
2.4 Measures after each repair............................................................................ 7
3 Design and function 8
3.1 Appliance overview.........................................................................................8
4 Fault diagnosis 9
4.1 Malfunctions.................................................................................................. 9
No display at end of programme....................................................................9
Water is not pumped out, not all pumped out................................................9
Door cannot be closed................................................................................... 9
Time leaps in remaining time....................................................................... 10
The appliance always starts with the ECO programme............................... 11
After carrying out the flash process the appliance will enter the test
programme....................................................................................................11
After the flashing process the symbol “H” is shown on the display.............. 11
Appliance not functioning / power supply is available.................................. 11
Programme cannot be started or breaks off................................................ 11
sensor salt leck is permanently lit................................................................ 11
The tab does not drop into the basket handle............................................. 12
4.2 Result faults................................................................................................ 13
Residues on the utensils or in the appliance - gritty food remnants............. 13
Residues on the utensils or in the appliance - undissolved detergent..........14
Residues on the utensils or in the appliance - water stains......................... 14
Residues on the utensils or in the appliance - coloured and easy to
remove.......................................................................................................... 15
Residues on the utensils or in the appliance - extensible rails.....................15
Deposits - water-soluble, wipeable...............................................................15
Deposits - white, difficult to remove (limescale)........................................... 15
Deposits - starch residues on the utensils................................................... 16
Deposits - Tea or lipstick residues on the utensils....................................... 16
Deposits - difficult or impossible to remove................................................. 16
Discolouration - iridescent, difficult or impossible to remove........................16
Discolouration - on plastic parts................................................................... 17
Streaks on glasses and cutlery.................................................................... 17
Damage to tableware / insoluble residues................................................... 17
Signs of rust on the cutlery.......................................................................... 17
Marks on the cutlery.....................................................................................18
Poor drying result - general causes............................................................. 18
Poor drying result - technical causes........................................................... 20
Poor drying result - other possible causes...................................................20
4.3 Noise............................................................................................................ 22
Noises during the draining process..............................................................22
Noises when water is running in.................................................................. 22
Rattling noises while washing...................................................................... 22
Scraping noises............................................................................................ 23
4.4 Odours......................................................................................................... 24
Foul smell, like sewage................................................................................ 24
Chemical odour ........................................................................................... 25
Smell of burning........................................................................................... 26
New smell..................................................................................................... 26
4.5 Leaks............................................................................................................ 27
Steam escaping............................................................................................ 27
Leaky water storage tank............................................................................. 27
Leak in heat exchanger................................................................................27
Leak underneath the water-softening system ............................................. 27
4.6 Other faults..................................................................................................28
Housing paint is discoloured........................................................................ 28
Corrosion.......................................................................................................28
5 Test 29
5.1 Checking the Aquastop valve.......................................................................29
5.2 Checking the ventilation valve......................................................................30
5.3 Checking the inlet valve............................................................................... 31
5.4 Check the heating pump (removed).............................................................33
5.5 Checking the drain pump............................................................................. 35
5.6 Checking the power module.........................................................................36
5.7 Checking the regeneration valve..................................................................38