6 720 818 731 (2016/07)Tronic 4000 T | Tronic 6000 T
Faults | 15
9Faults
9.1 Fault/cause/remedy
The following table describes troubleshooting procedures for
possible faults (these must only be carried out by authorised
contractors).
DANGER:
Installation, maintenance and repair work may
only be carried out by an authorised contractor.
Problem Reason Remedy
Domestic Cold Water
Very hot water
Insufficient capacity
Continuous drain from the
pressure relief valve
Rust-colored water
Water with a bad odour
Noises in the DHW cylinder
X Overvoltage or the safety switch was triggered
(performance too high).
▶ Check whether the cable of the device is
designed to supply the required power.
XX Incorrect temperature set by the temperature
regulator.
▶ Adjust the temperature regulator.
X High limit safety cut-out triggered. ▶ Replace the temperature limiter or install a
new one.
X Defective heating element. ▶ Exchange the heating element.
X Incorrect operation of the temperature limiter. ▶ Replace the temperature limiter or install a
new one.
X XX Scale on the DHW cylinder and/or the safety
group.
▶ Remove scale.
▶ If necessary replace the safety group.
XX X Water pressure in the system. ▶ Check the system water pressure.
▶ If necessary, install a pressure reducer.
X X Capacity of the water supply network. ▶ Check piping.
X Corrosion of DHW cylinder. ▶ Drain the DHW cylinder and check the
inner wall for corrosipon.
▶ Replace the magnesium anode.
X Bacterial contamination. ▶ Drain the DHW cylinder and clean it.
▶ Disinfect the DHW cylinder.
X The device capacity does not meet the need. ▶ Replace the product with one that has
sufficient capacity.
Table 8