Faults
165
Tronic 1000 T | Tronic 2000 T – 6721831855 (2021/03)
Table 8 Faults
Problem Cause Solution
Cold water
Very hot water
Insufficient capacity
Continuous water leakage from the pressure relief valve
Rust-colored water
Water with a bad odour
Noises in the DHW tank
X Overvoltage or the safety switch was triggered
(performance too high).
Check whether the electrical connection that the
device is connected to is sufficient for the power
supply.
X X Incorrect temperature set by the thermostat. Adjust the thermostat.
X Thermostat safety cut-out triggered. Replace the thermostat or install a new one.
X Defective heating element. Replace the heating element.
X Incorrect operation of the thermostat. Replace the thermostat or install a new one.
X X X X Scale on the appliance and/or the safety assembly. Remove scale.
If necessary replace the safety assembly.
X X X Water pressure in the system. Check the system water pressure.
If necessary, install a pressure reducer.
X X Capacity of the water supply network Check pipework.
X Corrosion of the DHW tank. Drain the DHW tank and check the internal wall
for corrosion.
Replace the magnesium anode.
X Bacterial contamination. Drain the DHW tank and clean it.
Disinfect the DHW tank.
X The appliance capacity does not meet
requirements.
Replace this with another product that has
sufficient capacity.
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