en Troubleshooting
48
Fault Cause and troubleshooting
The programme does
not start.
▶
→"Deactivating the childproof lock", Page37
is activated.
▶
Check whether is activated.
→"Buttons", Page22
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press to start the programme.
The door cannot
beopened.
––– is activated.
▶
Continue the programme by selecting Spin or
Drain and pressing .
→"Resuming the programme when the programme
status is Rinse Hold", Page36
The temperature is too high.
▶
Wait until the temperature has dropped.
▶
→"Cancelling the programme", Page36
Water level is too high.
▶
Start the Drainprogramme.
Power failure.
▶
Open the door using the emergency release.
→"Emergency release", Page54
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page41
––– is activated.
▶
Continue the programme by selecting Spin or
Drain and pressing .
→"Resuming the programme when the programme
status is Rinse Hold", Page36
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.