en Troubleshooting
48
Fault Cause Troubleshooting
The programme does not
start.
is activated.
▶
Check whether is activated.
→"Buttons", Page23
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press to start the programme.
The door cannot beopened. ––– is activated.
▶
Continue the programme by select-
ing Spin or Drain and pressing
.
→"Resuming the programme when
the programme status is Rinse
Hold", Page36
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page36
Water level is too high.
▶
Start the Drainprogramme.
Power failure.
▶
Open the door using the emergency
release.
→"Emergency release", Page54
The water is not draining. Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page41
––– is activated.
▶
Continue the programme by select-
ing Spin or Drain and pressing
.
→"Resuming the programme when
the programme status is Rinse
Hold", Page36
The water outlet hose is con-
nected too high.
▶
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page58
Detergent dosage is too
high.
▶
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture