Troubleshooting en
45
Fault Cause and troubleshooting
The appliance is not
working.
The circuit breaker in the fuse box has tripped.
▶ Check the circuit breaker in the fuse box.
There has been a power cut.
▶ Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
has not been pressed.
▶ Press .
Door is not closed.
▶ Close the door.
Childproof lock is activated.
▶ Deactivate childproof lock.
→"Deactivating the childproof lock", Page34
+/ - is activated.
▶ Check whether +/ - is activated.
→"Buttons", Page22
Laundry is caught in the door.
▶ Remove any trapped laundry.
The door cannot
beopened.
The temperature is too high.
▶ Wait until the temperature has dropped.
▶ Cancel the programme.
→"Cancelling the washing programme", Page33
Water level is too high.
▶ Select a suitable programme for draining.
→"Programmes", Page26
Power failure.
▶ Open the door using the emergency release.
→"Emergency release", Page52
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
▶ Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶ Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump", Page39
The water outlet hose is connected too high.
▶ Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.