6 720 607 845 (2015/05)
Problems | 15
8Problems
Assembly, maintenance and repairs must be performed by qualified technicians only. The following chart offers solutions to
possible problems (solutions followed by an * must be undertaken by qualified technicians only).
Problem Cause Solution
The heater does not ignite.
Slow and difficult ignition of the burner.
Red LED flashes.
Switch turned off.
Reduced water flow.
Flat batteries.
▶ Check switch position.
▶ Check and correct.
▶ Replace batteries.
Water at low temperature. ▶ Check the temperature selector
position and adjust it according to the
desired water temperature.
Water is not heated, no flame. Insufficient gas supply. ▶ Check reducer, and if inadequate or
malfunctioning, replace it.
▶ Check if the bottles (butane) freeze
during operation, and if so, move
them to a warmer place.
The burner turns off the heater is
operating.
Temperature limiter has tripped.
Flue gas safety device has tripped.
▶ Wait 10 minutes and restart the
heater. If the problem persists, call a
qualified technician.
▶ Vent the area. Wait 10 minutes and
restart the heater. If the problem
persists, call a qualified technician.
Reduced water flow. Insufficient water supply pressure.
Dirty taps or mixers.
Gas valve blocked.
Heat exchanger blocked (limescale).
▶ Check and correct. *
▶ Check and clean.
▶Clean filter.*
▶ Clean and de-lime if necessary.*
Table 8
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