Care and Maintenance
Troubleshooting
No power
No sound
Remote control is
inconsistent or does
not work
Sound is distorted
• Unplug the module's power cord from the AC (mains) outlet for
one minute.
• Secure the module's power cord.
• Reconnect the module's power cord firmly into
an
AC (mains)
outlet. The indicator should flash 1 0 times.
• Ensure you use the remote control
to
power on the system.
• Make sure the CineMate® 15/10 system is not muted.
• Increase the volume.
• Check that the Acoustimass® module is plugged into a live AC
(mains) outlet.
• Make sure the audio cable is plugged into a connector on your
TV
labelled Audio Output
or
Audio OUT, not Audio Input or
Audio
IN.
• Make sure all cable connections are correct and secure on the
soundbar,
TV,
and other connected sources. If using
an
optical
cable, see page 13 for important instructions.
• Check that the correct
TV
input is selected (see page
24).
• Check that your TV's audio output is enabled. Refer to your
TV's owner's guide for information.
• If the soundbar is connected
to
a
TV
output labelled VARIABLE
(VAR),
make sure your
TV
speakers are powered off, your
TV
volume is set
to
75 percent
of
maximum and your
TV
is not
muted.
•
You
may need to use
an
alternate connection (see page 16).
• If connecting through a
TV
headphones output, increase your
TV
volume to the maximum limit.
• If connecting to two devices, ensure that you are not using
an
optical cable and coaxial cable.
• Unplug the module's power cord from the AC (mains) outlet for
one minute.
• Check the battery to see if it
is
installed properly or needs
to
be
replaced (see page 29).
• Check that the indicator on the sound bar flashes when you
press the remote volume
or~·
• For the CineMate® 15 system remote:
- Point the remote control at the device you want to control.
- Check that the remote button for the selected source flashes
when you press the volume button.
• Unplug the module's power cord from the AC (mains) outlet for
one minute.
• Make sure
all
cable connections are secure on the soundbar,
TV,
and other connected sources.
• If the soundbar
is
connected
to
a
TV
output labelled VARIABLE
(VAR),
decrease your
TV
volume.
• Unplug the module's power cord from the AC (mains) outlet for
one minute.
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